Sr Manager, Global Channel Marketing & Communications - Indianapolis (Flexible)

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.  

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Position Overview:

We are seeking a talented and experienced Partner Marketing Communications Expert to join our dynamic marketing team. The ideal candidate will be responsible for developing and implementing communication strategies to support our partnerships and drive mutual success.

Key Responsibilities:

• Collaborate with internal and external stakeholders to develop and execute marketing communication plans for our partner community.
• Create compelling marketing materials, including presentations, emails, web content, and social media posts, to promote Genesys brand and values, partnership initiatives, special announcements.
• Coordinate joint marketing programs with partners, including co-branded collateral, events, webinars, social medial posts, website content, and other promotional activities.
• Ensure consistent messaging and branding across all partner communication channels.
• Track and analyze the effectiveness of partner marketing communications activities, providing insights and recommendations for improvement.
• Cultivate strong relationships with partner organizations, acting as a primary point of contact for communication-related matters.
• Stay informed about industry trends, competitive landscape, and partner developments to identify new opportunities and best practices.
• Collaborate with internal marketing teams, enablement teams, partner sales teams, and others, to align partner communication efforts with overall marketing strategies and objectives.

Qualifications:

- Bachelor’s degree in marketing, Communications, Business, or related experience

- Eight or more years of experience in partner marketing, marketing communications, or related roles.

- Proven track record of developing and executing successful marketing communication strategies, preferably in a B2B or technology-driven environment.

- Strong written and verbal communication skills, with the ability to create engaging and persuasive content.

- Experience working with cross-functional teams and external partners.

- Excellent project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.

- Analytical mindset with the ability to track and measure the impact of marketing communications initiatives.

- Self-motivated, proactive, and detail-oriented team player.

Benefits:

- Competitive salary

- Comprehensive health benefits package

- 401(k) retirement plan

- Working Remotely

- Professional development opportunities

If you are passionate about marketing, thrive in a fast-paced environment, and enjoy building relationships, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you are the perfect fit for this role.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.

This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.