Sr. Manager, Commercial Learning

Job Description

About This Role
The Senior Manager, Commercial Learning role is responsible for designing, developing, and implementing training programs in their assigned area of expertise, while supporting the training facilitation across the broad Biogen portfolio. Area of focus to include learning programs which will increase the skills, knowledge, and behaviors of commercial customer-facing roles with a goal of positively impacting field results. Learning programs to include new hire training, product launches, national, divisional, and regional meetings, distance learning programs, instructor-led programs, and other identified training opportunities and methodologies. 

In this role the STM will work closely with sales and marketing team members to ensure a thorough understanding of products in the marketplace and develop training to support tactical implementation of the marketing strategy. The STM will work with other training team members and field force trainers to achieve business and learning goals. In this role, the STM must partner effectively with Sales, Marketing, Medical, Regulatory, Legal, Compliance, Patient Services, and other strategic partners to develop and deliver training that helps drive business results. 

What You’ll Do
Position Roles/Responsibility:
• Design and developing training content in assigned area of therapeutic expertise; goal is to increase field force skills and knowledge to positively impact field results
• Analyze, design, develop, implement, and evaluate (ADDIE) sales training programs and materials for continuing education of experienced commercial organization
• Support learning needs for ongoing business needs including product launches, national meetings, region meetings utilizing a blended learning approach with a mix of live and virtual platforms for delivery
• Facilitate learning delivery in area of assigned therapeutic expertise while also flexing to support the broad Biogen portfolio as needed
• Engage with field leadership to provide feedback on new hire developmental needs and performance
• Design and analyze assessments to identify skills and knowledge gaps for future learning opportunities
• Design and analyze learning surveys to assess impact of learning programs
• Partner with marketing team to ensure a thorough understanding of products in marketplace, strategies, and tactics; develop training to support tactical implementation of strategy
• Collaborate with Legal, Regulatory and Compliance to develop and secure approvals of learning content for commercial organization
• Partner with Sales Leadership to understand learning needs and priorities for successful customer engagements.
• Manager external vendors to build high quality learning content; ensure delivery on time and within set budget
• Engage broadly within the …