Sr. Learning Experience Designer, Partner Enablement (Remote)
USA CA Remote
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
Can you build world-class learning experiences? Do you love a challenge? Are you passionate about advocating for the learner? Are you a professional who balances polish with iterative, fast-paced grit? Do you love working with a team who is driven by mission? We want to talk to you!
CrowdStrike is looking for a Sr. Learning Experience Designer to work closely with Global Partner Readiness, with a focus on services enablement for CrowdStrike Falcon Next-Gen SIEM and proactive security consulting. For this role, we’re looking for a creative and polished learning experience designer with experience ideating, developing and delivering learning products.
We’re up-leveling our partner enablement programs at a moment of excitement and enormous growth for CrowdStrike. You’ll play a pivotal role in creating compelling partner experiences through formats such as virtual and live instructor-led training, self-paced e-learning, video job aids, assessments, and train-the-trainer programs. Your goal is to accelerate our partners through world-class, scalable education.
What You'll Do:
Create learning journeys for CrowdStrike Partners to up-level their sales and technical skills.
Design and develop written, video, and interactive content for self-service, live and virtual instructor-led, and tailored delivery.
Partner with cross-functional teams to up-level existing education for technical and sales partner personas.
Identify and fill gaps in our learning materials.
Deeply empathize with the challenges our partners face and advocate for new and exciting opportunities to meet their needs through education.
Use research-informed instructional strategies to design content.
Build an assessment and feedback culture that informs decisions with data.
Craft strong relationships across stakeholders.
What You’ll Need:
You’re an accomplished and exacting designer who knows how to own their craft to build meaningful, concise, and effective learning experiences for external audiences.
You have 5+ years experience developing and delivering on-demand, VILT and ILT learning (scripts and self-serve resources as well as designing e-learning solutions using a combination of media, including text, graphics, animation, audio, video, and interactive facilitated content) with specific experience in:
Partner or customer learning in SaaS
Backwards design
Social and gamified learning
Assessment design
You’re comfortable driving learning outcomes for highly-technical SaaS products and for technical personas, with recommended (but not required) experience in one of the following cybersecurity domains and technical skill-sets:
Cloud security
SIEM or data analytics
Identity security
Threat intelligence
Data loss prevention
Incident response
Security architecture/engineering
You’re confident, and can easily build relationships with technical stakeholders and program managers.
You know your instructional design methodologies and UX design principles, and build polished learning content.
You have experience with common tools for design, authoring, and video creation, and are always on the lookout for new efficiencies with technologies such as AI.
You’re comfortable with experimentation, iteration and a fast-paced environment.
You prioritize self-awareness, feedback and growth.
You enjoy thinking about how to better organize processes and projects, and leading the way.
You’re naturally curious and love learning new things.
You’re comfortable handling and maintaining sensitive information and intellectual property.
Note:
Occasional domestic and international travel required.
Work sample or portfolio required for application.
#LI-CL1
#LI-HK1
#LI-Remote
Benefits of Working at CrowdStrike:
Remote-first culture
Market leader in compensation and equity awards
Competitive vacation and flexible working arrangements
Comprehensive and inclusive health benefits
Physical and mental wellness programs
Paid parental leave, including adoption
A variety of professional development and mentorship opportunities
Offices with stocked kitchens when you need to fuel innovation and collaboration
CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $105,000 - $160,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.CrowdStrike Canada ULC is committed to fair and equitable compensation practices. The base salary range for this position in Canada is $95,000 - $160,000 CAD per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Expected Close Date of Job Posting is:08-20-2024 ApplyJob Profile
Remote Remote-first culture Travel required
Benefits/PerksAutonomy Autonomy and flexibility Career development opportunities Competitive vacation Competitive vacation and flexible working arrangements Comprehensive and inclusive health benefits Equal Opportunity and Affirmative Action Equity Equity awards Flexibility Flexible working arrangements Health benefits Inclusive culture Inclusive health benefits Inclusive, remote-first culture Market leader in compensation Market leader in compensation and equity Mental wellness programs Mentorship Mentorship opportunities Offices with stocked kitchens Paid parental leave Paid parental leave, including adoption Physical and mental wellness Physical and mental wellness programs Professional development Professional development and mentorship opportunities Remote-first company Remote-first culture Stocked kitchens Wellness programs
Tasks- Advocate for partner needs
- Collaboration
- Consulting
- Create learning journeys
- Design and develop content
- Identify gaps in learning materials
- Partner with cross-functional teams
- Training
AI Analytics Architecture Assessment Design Assessments Cloud Cloud-native platform Cloud Security Collaboration COM Consulting CrowdStrike Falcon Cybersecurity Data & Analytics Data Loss Prevention E-Learning Enablement Enablement programs Engineering Falcon Flexibility Identity security Incident Response Innovation Instructional Design Learning experience design Mentorship Next-Gen SIEM Partner readiness Recruiting Research SaaS SaaS products Sales Security Security Architecture Security consulting SIEM Technical Threat Intelligence Training Train-the-trainer Train-the-trainer programs UX design Video job aids Video Production
Experience5 years
EducationAS BE Cybersecurity Data Analytics Engineering Relevant Work Experience
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9