Sr. Financial Analyst

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.  

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Genesys is growing rapidly, and the Customer Success Strategic Finance Team is looking for an accomplished Senior Analyst with finance, data, and teamwork skills who can thrive in a dynamic and entrepreneurial organization. The Customer Success Strategic Finance team at Genesys is the core liaison between our various business partners and finance organization. This team is the “glue” that connects the dots between what happens in the field and how it interfaces with the finance organization.

Responsibilities:

• Develop maintain financial models to understand and facilitate effective decision making for the Customer Success organization.

• Ownership of financial planning such as monthly forecasts, annual budgets, variance analysis, etc.

• Assist in drafting finance and business presentations.

• Deliver insights into drivers of business growth, costs, use metrics, and identify risks and opportunities with actionable recommendations.

• Ensure monthly financial results are stated accurately in partnership with the Accounting organization (GAAP knowledge a plus).

Key Qualifications:

• BS/BA or equivalent in Finance, Economics, Accounting, Data Science, or related field.

• 3+ years of finance experience; publicly traded company experience a plus.

• Workday Financials & Adaptive Insights experience.

• Excellent communication skills, and ability to articulate complex financial data and concepts in simple business terms.

• Motivated and resourceful; autonomously capable of seeking information, solving complex problems, compiling resources, and delivering results in challenging situations.

• Excellent financial modeling skills, together with demonstrated capabilities creating financial forecasts, analyses of large data sets, and ad hoc strategic models.

• Ability to manage multiple projects at once, and to self-direct your efforts as appropriate among competing priorities.

• Demonstrated ability to partner, develop trust, …