Sr Clinical Account Manager - Michigan

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The CAM provides detailed, technically complex information to HCPs to facilitate the beneficial therapeutic relationship between the patient, provider, and company. The CAM will perform training, education, and support to HCPs virtually and face-to-face, using various technologies, including video conferences, conference calls, webinars, and phones.

Where you come in:

·       Influence and support high-prescribing CGM physicians, diabetes education nurses, and other healthcare professionals to prescribe Dexcom products to their patients.

·       Train healthcare professionals to use Dexcom products and integrate them into practice.

·       Represent Dexcom at local, regional, and national trade shows and diabetes exhibits to promote Dexcom products to the diabetes community.

·       Provide education on Dexcom products to pharmacies within the assigned territory.

·       Partner with the managed care team, district and territory sales team, and other departments to facilitate territory sales growth.

·       You will increase Dexcom's market share and meet/exceed district/territory sales targets and KPIs in line with company expectations.

·       Implement Dexcom strategy and monitor progress towards sales goal achievement using Dexcom analytical tools.

·       Responsible and accountable for meeting territory sales goals as assigned.

·       Complete all administrative requirements in a timely fashion as directed by management.

·       High volume, inbound communication from Physicians, Pharmacists, and other Health Care Providers about CGM

·       Ability to network with internal and external colleagues across multiple disciplines

·       Drive collaboration and maintain consistent open lines of communication across assigned responsibilities

What makes you successful:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Ability to multi-task effectively and work independently and in a team environment. Strong attention to detail by being exact, precise, and accurate. An individual must demonstrate good judgment and techniques for obtaining results and be able to assist in determining the objective of an assignment. An individual in this position would be considered a ‘subject matter expert’ on Continuous Glucose Monitoring. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. It also requires a willingness to work a flexible schedule, which may include weekends and evening work.

·       Required license in one or more fields: Certified Diabetes Care and Education Specialist (CDCES), Registered Nurse (RN), Registered Dietitian (RD), Physician’s Assistant (PA), Nurse Practitioner (NP)

·       Direct experience and expertise working with continuous glucose monitoring therapy

·       Extensive knowledge of diabetes and therapies

·       Competency with Microsoft PowerPoint, Outlook, Excel, and Video conferencing

·       Excellent communication and presentation skills

·       Prior sales and business experience preferred

·       Preferred experience in the medical device industry or pharmaceuticals

What you’ll get:

·       A front-row seat to life-changing CGM technology. Learn about our brave #dexcomwarriors community.

·       A complete and comprehensive benefits program.

·       Growth opportunities on a global scale.

·       Access to career development through in-house learning programs and qualified tuition reimbursement.

·       An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

·       50 to 75%

Experience and Education Requirements:

·       Typically requires a Bachelor’s degree and a minimum of 5 – 8 years of related experience.

Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (normally 75 miles/120km), a hybrid working environment may be available. Ask about our Flex workplace option.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com. 

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com. 

View the OFCCP's Pay Transparency Non Discrimination Provision at this link. 

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided:  https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
 

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