Sr. Business Systems Analyst, ServiceNow (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

CrowdStrike is looking for a Senior Business Systems Analyst – ServiceNow to join our fast-growing IT Applications team. In this role, you will work closely with business partners and ServiceNow Developers to align technology solutions with business needs. Based on a deep understanding of the business, you will be responsible for translating business requirements into technical / functional requirements in the form of stories for the Development Team, as you assist with designing, managing, and improving our ServiceNow application. With your ServiceNow expertise, you will design and implement features that enable our ITSM, HR, Finance Legal teams and more. You will also define the scope of technical projects and oversee execution. Our mission is to implement and optimize systems and applications that make it easier to do business at CrowdStrike.

What You’ll Do:

• Partner with business stakeholders to maintain a prioritized strategic roadmap, and coordinate and execute projects and enhancements.

• Provide strong analytical, problem solving, technical, and project management skills to effectively collect requirements, evaluate options, and guide the business in order to design and deliver quality, scalable and supportable solutions.

• Own functional tasks and deliverables, including: process definition, requirements gathering, vendor selection, fit/gap analysis, functional design, testing, training, reporting, support, and continuous improvement of business applications.

• Create and maintain project, application and requirements documents in line with ServiceNow development best practices.

• Work to drive adoption and alignment across the company’s business processes and systems.

• Ensure the consistency and quality of automation related data across ServiceNow and integrated systems.

• Use and recommend best practices while delivering scalable high-quality solutions.

What You’ll Need:

• Bachelor's degree (technical degree preferred).

• 10+ years …