Sr. Business Systems Analyst, Salesforce Commerce Applications (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role: 

CrowdStrike is looking for a Senior Business Systems Analyst – Salesforce to join our fast growing Customer Applications team. In this role, you will work closely with business partners to align technology solutions with business needs. Based on a deep understanding of the business, you will be responsible for designing, managing, and improving our custom commerce back-end and provisioning built on the Salesforce platform. With your technical expertise, you will design and implement features that enable our Alliance, E-commerce, Product Engineering and Finance teams. You will also define the scope of technical projects and oversee execution. Our mission is to implement and optimize systems and applications that make it easier to do business at CrowdStrike.

What You’ll Do:

• Partner with business stakeholders to maintain a prioritized strategic roadmap, and coordinate and execute Commerce and Provisioning projects and enhancements.

• Provide strong analytical, problem solving, technical, and project management skills to effectively collect requirements, evaluate options, and design and deliver quality solutions.

• Act as a scrum master, own the JIRA board and host daily scrum calls with Salesforce engineering team to track status and discuss blockers. 

• Own functional tasks and deliverables, including: process definition, requirements gathering, vendor selection, fit/gap analysis, functional design, training, reporting and continuous improvement of business applications.

• Create and maintain project, application and architectural design documents.

• Work to drive adoption and alignment across the company’s business processes and systems.

• Ensure the consistency and quality of Commerce and Provisioning automations across SFDC and integrated systems.

• Use and recommend best practices while delivering scalable high quality solutions.

What You’ll Need:

• Bachelor's degree (technical degree preferred).

• 10+ years of experience in the capacity of BSA, Sr. BSA or Product Owner for SaaS business systems for a software company, with at least 4 years of Salesforce experience.

• Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills.

• Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership.

• Strong knowledge and understanding of the Salesforce.com platform, ecosystem and best-practices

• Salesforce certifications (Administrator, Advanced Administrator) preferred but not required.

• Passion for creating a frictionless end user experience.

• Proven ability to work creatively and analytically in a problem-solving scenario

#LI-Remote

#LI-JC3

Benefits of Working at CrowdStrike:

• Remote-first culture

• Market leader in compensation and equity awards

• Competitive vacation and flexible working arrangements 

• Comprehensive and inclusive health benefits

• Physical and mental wellness programs

• Paid parental leave, including adoption 

• A variety of professional development and mentorship opportunities

• Offices with stocked kitchens when you need to fuel innovation and collaboration

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $115,000 - $185,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.

Expected Close Date of Job Posting is:11-23-2024 Apply