Solutions Engineering Program Director (Lending)

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Troy, MI,  Franklin, TN,  Dallas, TX

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

About the Role:

Leads the solution development for activities involving new partners, products and / or markets. Leads onboarding of partners with cross functional teams. Assists with the delivery of solutions driving process and quality improvement in support of the CCL operating model and go to market strategy.

What You Will Do:

• Assists in developing product strategy and roadmap for Consumer and Commercial Lending.
• Participates in the development of solutions that are capable of achieving the financial and market outcomes of the CCL strategy. Solutions should focus on the delivery of financial outcomes, scalability, and compliance standards throughout the entire lending lifecycle. Leads small teams  that include SME’s from areas including technology, operations, compliance, sales, marketing, and other key Pathward areas, as well as external vendors and partners to complete the successful delivery of assignment / solutions. Ensures results are achieved through active monitoring and management, adjusting scope/approach, and overcoming obstacles and challenges.
• Manages the onboarding of new partners as well as the launch of new programs with existing partners.
• Leads and cultivates productive relationships with key employees in cross functional departments and third parties; ensures their needs and capabilities are understood, and then develops and maintains optimal approaches to initiatives with their aggregate buy-in, given their differing and sometimes conflicting needs.
• Works with the product team to develop requirements documents and launch plans for new products and partnerships, including the anticipation of possible roadblocks and presenting solutions proactively
• Excellent communication skills including creating internal and external presentations that effectively communicate complex solutions
• Develops and tracks documentation around business cases, discovery workbooks and specific partner solutions
• Other duties as assigned.

What You Will Need:

• Ability to deal with concepts and complexity; ability to think logically and critically
• Open to change and able to learn quickly; able to apply previous experiences when faced with new or seemingly unique challenges
• Ability to demonstrate critical thinking and problem-solving skills.
• Knows how to get things done through both formal and the informal network; understand the cultures of organizations
• Ability to deliver in complex situations and under short time frames
• Excellent oral and written communication and presentation skills, including creating internal and external presentations
• Experience successfully communicating with senior executives.
• Highly organized with the ability to manage through the details to accelerate progress.
• Ability to analyze and interpret data to make decisions.

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $99,501.91 – $183,764.31

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

Don’t have everything listed under qualifications? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single condition. At Pathward, we are dedicated to building a diverse and inclusive culture of belonging, so if you’re excited about this role but your experiences don’t match exactly to everything in the posting we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles.

Who we are: 

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

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Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

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