Solutions Engineer, Enterprise

Ready to be a Titan?

The ideal Enterprise Solutions Engineer (SE) candidate must be a hungry self starter with a proven track record in sales and knowledge of technology. Must be able to explain complex information and concepts in simple to understand and practical business context. The candidate will be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. Must possess strong presentation skills and be able to communicate professionally verbally as well as in written communication.

What you'll do:

• Support sales efforts for complex purchasing cycles with enterprise accounts. Support client-facing meetings and calls by leading custom product demonstrations based on a solid understanding of customer business processes and workflows

• Educate customers on the product and help close business by marrying technical expertise, product knowledge, and industry knowledge with Sales Acumen

  • Offer creative solutions to complex workflows against specific business requirements

  • Maintain a general understanding of the competitive landscape and be able to articulate and demonstrate why ServiceTitan's product is the best-in-class solution for the service industry

  • Understand our Product Roadmap and speak eloquently about upcoming releases and implications to the business owner  

  • Reposition customer objections and explain workarounds for workflows not inherent within ST  

• Represent the product to customers and at field events such as conferences, seminars, etc.

• Enhance and maintain industry-specific demo environments and scripts for use by internal teams

• Respond to functional and technical elements of RFIs/RFPs

What you'll need:

• 4-6 years experience in a Solutions Engineer Role 

• Proven track record of success at previous companies

• Experience and familiarity with our products and line of business a plus

• Familiarity with Accounting concepts a plus

• Comfort with APIs / Integrations a plus

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with …