Solutions Engineer - California

About us

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, Stamps.com, Packlink, ShipEngine, Metapack, Endicia, ShippingEasy, ShipWorks, GlobalPost, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. 

Our values

About the role

An Auctane Solutions Engineer is a logistics, operational and technical sales professional who works with clients to identify their needs and develop customized business solutions using Auctane's products and services with a strong understanding of the small parcel shipping industry. They work closely with the sales team to understand the client's business along with the logistics and IT environment, and then design and present solutions that meet those needs. An Auctane Solutions Engineer also plays a key role in the pre-sales and implementation process, providing operational and technical support to the sales team and answering any operational and technical questions that clients may have.

Solutions Engineers play a vital role in the success of any logistics and technology company. They are the bridge between the sales teams and product teams, and they are responsible for ensuring that clients have the best possible experience with the company's products and services. Auctane has many solutions directly tied to their product and services and many more tied to their partners. An Auctane Sales Engineer is the subject matter expert understanding these solutions and the monetization impact they being to Auctane and the client.

Candidates must be located in the LA metro area. This role requires travel to client locations- 4 days a week out in the field. 

What will you be doing?

• Serve as primary logistics, operational and technical sales point of contact for Auctane sales …