Solutions Consultant II
Remote - Canada
Weâre looking for 2 Solutions Consultants II to provide technical and subject matter expertise to some of the worldâs most innovative, fast-growing companies. You will collaborate with our Sales team to close new business by developing a deep understanding of our clientsâ business needs, whilst ensuring our existing customers maximize value by crafting AI-first strategies to be adopted by their entire organization. In other words, you will be responsible for guiding and supporting customers throughout their entire lifecycle with Ada, from their initial engagement as a prospect, through to implementation and their long-term success with our company and product.
About You
- 2+ years of pre-sales engineering, and/or strategy/management/technology consulting experience.
- Working knowledge of APIs and a common understanding of SaaS platforms (e.g. Shopify, Salesforce, Zendesk, Hubspot, etc.)
- Excellent communication and presentation skills, with the ability to effectively explain technical concepts to non-technical audiences.
- Strong relationship-building skills as you will be required to maintain and develop technical champions across the table. Experience building relationships with VP-level stakeholders is a bonus.
- Technically and analytically curious, where you demonstrate the ability to be a perpetual learner and love to make new discoveries and improve the status quo.
- Reliable and resilient team player with a start-up mentality able to deliver on your commitments whilst managing multiple competing priorities in a fast-paced constantly-changing environment.
- Generative AI implementation experience will be considered a strong asset.
Outcomes
- Lead discovery sessions with customers and prospects to uncover requirements and challenges and identify opportunities in their businesses.
- Deliver concise, compelling, value-based presentations (product demos, technical assessments, roadmaps etc.) to all levels of an organization, including C-suite (e.g. CTO, CMO).
- Build custom product demonstrations and sandboxes that capture the long-term value of Adaâs Automation-First strategy.
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Competitive salary Dental/optical/travel insurance Development opportunities Employee and family assistance plan Extended health coverage Flexible Work Schedule Generous stock options Health coverage Insurance Life Insurance Paid parental leave Unlimited Vacation Wellness account WFH budget
Tasks- Deliver presentations
- Identify opportunities
- Provide feedback
- Provide technical expertise
- Scope integrations
AI API APIs Automation Collaboration Communication Customer service Customer Service Automation Generative AI Hubspot Presentation Relationship building SaaS SaaS platforms Sales Engineering Salesforce Shopify Technical Presentation Zendesk
Experience2 years
TimezonesAmerica/Edmonton America/Moncton America/Regina America/St_Johns America/Toronto America/Vancouver UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8