Solutions Architect

C1 Company Overview

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Overview

Summary

The Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on solving business challenges for the ConvergeOne’s customers with Outcome Based solutions that includes strategic products and services. The position is responsible for assessing customer needs and tailoring customized solutions that are moderate to complex in nature to fit business needs. The Solutions Architect is well versed in all market offerings in their area of expertise and works closely with the account team to ensure full accuracy of the solution design during the lifecycle of the sale. Additionally, this position is able to explain, position and justify costs related to ConvergeOne’s solutions.   

Responsibilities

Essential Functions

• Serves as the subject matter expert in key areas with a broader background in technical solutions
  • Select 1-2 areas a major and then others a minor:
    • 5x4 (Collab, Customer Experience, Security, Data Center, Enterprise Networking), (Cloud, Managed Services, Professional Services, Maintenance)
    • Cisco
    • Genesys
    • Avaya
    • Microsoft
• Analyzes customer needs, issues and interests to formulate a strategy that will achieve business objectives
• Provides solution consulting, technical design and sales support for account opportunities
• Provides live demonstrations for customers and sales teams
• Develops and maintains technical competency and related certifications for all core products and solutions areas
• Provides Customer facing presentations to customers, users groups, and conferences as required
• Keeps current on industry changes, participates when possible in organizations directly involved with SME products and services, and continually works to improve techniques and sales knowledge
• Provides timely and accurate deliverables to customers including …