Solutions Architect

Founded by Arianna Huffington in 2016, Thrive Global is a leading behavior change technology company with the mission to improve productivity and health outcomes – one Microstep at a time. Thrive helps individuals and organizations improve well-being, performance and mental resilience with its AI-powered behavior change technology platform. Thrive’s Microsteps – small, science-backed steps to improve health and productivity – have been adopted by employees at more than 200 organizations in over 160 countries, from frontline and call center workers to executives at multinational companies. For more information, visit www.thriveglobal.com.

As our Solutions Architect, you’ll play a pivotal role in bridging the gap between our go-to-market and technology teams, working closely with potential and current customers to understand their needs and craft tailored solutions that help drive Thrive’s value. You’ll be responsible for supporting and leading technical aspects of the sales, renewal, and expansion processes, from initial discovery through to closing, then to implementation. In the role, you’ll report directly to the Head of Solutions Architecture and partner to design solutions that align with our customers’ needs and technical requirements. 

If you’re not sure that you’re 100% qualified, but this sounds like a role you would Thrive in – we want you to apply! We believe skills are transferable and passion for our mission goes a long way.

How You'll Contribute:

• Work closely with go-to-market teams to engage with potential and current customers, working to understand their business challenges, technical requirements, and goals.

• Lead the design of customized solutions that address customer requirements, ensuring that solutions meet business needs and performance goals

• Build proof of concepts that will demonstrate Thrive’s capabilities, prove out ideas and help better convey purpose of your solution to your product counterparts 

• Become a true product expert on Thrive’s platform

• Help customers understand the optimal way to integrate Thrive into their environments

• Lead technical presentations, demonstrations, and proof-of-concept sessions with potential and current customers that demonstrate the value of Thrive’s solutions

• Collaborate with product and engineering teams to understand product capabilities, tailor solutions to fit client requirements, and provide relevant customer feedback to inform product development 

• Work directly with customers and stakeholders to define and clarify requirements, set expectations, and provide technical guidance throughout the pre and post sales process

• Develop and maintain comprehensive documentation for solution architectures, implementation plans, and configurations

• Partner with go-to-market and technology teams to respond to Requests for Proposals (RFPs), Requests for Information (RFIs)  and customer requirements ensuring accurate and compelling technical content
  
  

Must Haves:

• 3+ years of demonstrated experience in a pre-sales or solutions architecture role, with a track record of successfully supporting go-to-market teams and driving revenue 

• Baseline experience in software development with domain knowledge of both backend and frontend technologies.

• Excellent verbal and written communication skills; the ability to articulate complex technical concepts to both technical and non-technical audiences

• Technical understanding of RESTful APIs and integration of RESTful services into enterprise applications.

• Baseline experience with Typescript backend services and GraphQL

• Demonstrated experience working with enterprise prospects and customers; strong understanding of customer needs and ability to design relevant solutions

• Strong cross-functional collaboration experience; demonstrated experience working directly with go-to-market and technology teams and acting as a conduit between those audiences

• Strong sales acumen; understanding of the sales process and ability to align technical solutions with business goals 

• Comfort working in a fast-paced, dynamic environment with ability to adapt to customer needs and shifting priorities 

• An eye for design

What We Offer:

• Being part of a mission-driven company that’s truly making a difference in the lives of people around the world

• Ability to develop within the company and shape our growth strategy

• A human-centric culture with a range of wellness perks and benefits

• A competitive compensation package

• Medical, dental and vision coverage + 401k program with company match

• Generous paid time-off programs

Compensation for this role depends on level, and will likely fall in the $110,000-140,000 range. We provide a competitive mix of salary, performance bonus, and equity

Thrive is deeply committed to creating a safe and welcoming work environment free of discrimination and harassment so that all employees can bring their whole selves to work.

Thrive is proud to ensure equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, gender identity, gender expression, sexual orientation, age, marital status, family or parental status, veteran status, or any other characteristic protected by applicable federal, state or local law.

Thrive is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Thrive’s Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process.

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