Solutions Architect
Remote (Eastern US)
Solutions Architect
As a Solutions Architect, you will be the technical expert in the sales process and the internal technical voice of prospects.
You'll be able to blend business acumen, technical knowledge, and persuasion together while dealing with novel questions, understanding the pain points of prospects, and creating a compelling solution story on the fly.
The ideal candidate for this role will be located in the United States, anywhere in the Eastern Time Zone. At this time, we will not be considering candidates who are located outside of this area.
The salary provided is the OTE salary in CAD (base + commission).
Department: Sales
Employment Type: Full Time
Location: Remote (Eastern US)
Reporting To: Quinn Kliman
Compensation: $125,500 - $155,625 / year
Description
We are hiring a Pre-Sales Solutions Architect to join our team!As a Solutions Architect, you will be the technical expert in the sales process and the internal technical voice of prospects.
You'll be able to blend business acumen, technical knowledge, and persuasion together while dealing with novel questions, understanding the pain points of prospects, and creating a compelling solution story on the fly.
The ideal candidate for this role will be located in the United States, anywhere in the Eastern Time Zone. At this time, we will not be considering candidates who are located outside of this area.
The salary provided is the OTE salary in CAD (base + commission).
About this role✨
In this role, you will...- Develop a deep technical knowledge of our products, including their strengths, limitations, and value-drivers;
- Understand technical requirements and translate those needs into tangible solutions;
- Partner with Account Executives on opportunities and site visits;
- Plan, prepare, and execute tailored product demonstrations to show how the product satisfies requirements and solves problems;
- Conduct Proof of Concepts (POCs), simulations, and sandbox exercises to demonstrate product capabilities
- Assist in answering and validating technical responses for RFPs;
- Be the product subject matter expert for the Growth and Marketing teams;
- Test new features and add prospect feature requests based on opportunity size;
- Own 1-2 ongoing implementations to ensure continued knowledge development and closeness to product and customers.
- Gain an understanding of the competitor landscape to better position Spare's products and solutions
- Approximately 20% travel to client sites for on-site evaluations, demonstrations, and support
About you ✨
You have...- Proven customer-facing experience in a pre-sales role or equivalent, either as a Solutions Architect, Technical Support or Customer Success Manager (ideally 3+ years of experience);
- Proven experience learning new technologies while in a Solutions Architect/Engineer, Technical Support or Customer Success Manager role
- Excellent communication skills, with a strong ability to build rapport and credibility as a confident subject matter expect;
- Interest in working in a hybrid position: you will have a technical focus to solve problems but must also feel comfortable dealing with customers and coming up with well-crafted answers on the spot;
- Eagerness to always learn new things (from a complex product and its intricate use cases to language and industry jargon);
- Experience selling to accounts with large average contract values (ACVs) and/or selling software to government entities
- Experience working on long and complex sales cycles
- Experience working in and/or passion for transit/transportation
- Technical experience with GIS, APIs or data science;
- Proven to grow in an organization by self-learning new skills and competencies;
- Experience working with RFPs
Job Profile
RestrictionsCandidates outside eastern US not considered
Benefits/PerksCommission structure Learning opportunities Remote-first company Remote work
Tasks- Assist with RFPs
- Conduct proof of concepts
- Develop technical knowledge
- Execute product demonstrations
- Own implementations
- Partner with account executives
- Translate requirements into solutions
- Understand competitor landscape
APIs Communication Customer Success Data Science Demonstrations Excellent Communication GIS Marketing Problem-solving Proof of Concepts RFPs Sales Solutions Architecture Technical Support
Experience3 years
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