Solutions Architect (Client Integrations)

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.

Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

U.S. healthcare is frustrating and deeply flawed. Cedar’s mission is to drive better outcomes for everyone involved, including providers, insurance companies and the people they serve. At a time when consumer-friendly healthcare experiences are more critical than ever, our platform is uniquely equipped to solve problems that lead to billing issues and administrative waste. At Cedar, know that your work will have a meaningful impact on people’s lives.

The Role

The Delivery organization owns the process of getting our new clients from implementation kickoff through launch to stability and handoff to the client management team. We're seeking a Solutions Architect to lead the integration of Cedar's platform to our clients' healthcare management platforms. Solutions Architects are among the first "Cedarians" our clients get to know and are adept at building those client relationships alongside Cedar's other commercial teams. Simply put, Cedar doesn't realize its vision of improving the patient financial experience without our implementation team.

Cedar is committed to a flexible work environment, so this, as well as many of our roles, is U.S. remote-friendly.

Responsibilities

• Conduct technical and operational client discovery.
• Develop an integration strategy based on requirements gathered from discovery.
• Manage several technical and operational activities during solution ideation, solution design, and solution implementation.
• Lead large cross-functional team efforts across Cedar.
• Manage multi-threaded, complex projects and succinctly convey progress against goals/milestones.
• Liaise with operational and technical client stakeholders.
• Work closely with our integration teams to streamline future implementations.
• Serve as the voice of the customer to internal stakeholders - engineering teams, account management, and product managers.

Skills & Experience

• Minimum 3 years professional experience, with 2+ years experience in client-facing roles driving technical project leadership in an enterprise setting
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