Solution Consultant - Virtual Office (North Carolina)
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Do you have a passion for solving problems and understanding what customers need?
Are you interested in working in an evolving technical space where you bring in new ideas to help your customers transform and innovate their businesses? As a Solutions Consultant, you will listen to the customer to understand their needs and create compelling business solution roadmaps.
We look for individuals who have a proven track record of finding creative ways of solving complex problems. An out-of-the-box thinker that can drive customer success and build lasting relationships. As a technical ambassador of Genesys, you will be challenged to Go Big showcasing Genesys continuously evolving and innovative customer experience offering.
Why work for Genesys?
- You will showcase your technical expertise and creative talents by developing and presenting dynamic demonstrations to the executives, stakeholders, and key influencers.
- You will …
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Regions Countries Benefits/Perks401(k) matching program Adoption Assistance Collaboration Dental Development and career growth opportunities Empathy Fertility treatments Flexible work schedules Flexible work schedules and work from home opportunities Great benefits Great benefits and perks Great benefits and perks like larger tech companies Independence Independence to make a larger impact Independence to make a larger impact on the company Market-competitive salary Medical Medical, dental, and vision insurance Open Time Off Open Time Off in addition to 10 paid holidays Telehealth coverage Vision Vision Insurance Work from home opportunities
SkillsAI AI technologies Cloud Communication Contact center CRMs Customer Experience CX Database technologies Genesys Cloud IT concepts Networking technologies SaaS Sales Training
Experience2+ years
EducationBachelor's degree Business Marketing
RestrictionsAbility to travel up to 50%
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9