Software Program Delivery & Release Director

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“We are seeking a highly skilled and experienced Delivery Management leader to support the Delivery Management Senior Director in driving strategic software program and delivery initiatives for the FICO Product Technology Organization. You will be part of a highly energetic team that help to ensure end-to-end delivery lifecycle, ensuring successful program execution, and managing release cycles development for the FICO Platform. This opportunity offers a unique leadership role to work with senior technology leaders, program managers, and scrum teams building cutting edge technology applied to one-of-a-kind business problems.” – Hiring Manager 

What You’ll Contribute

• Oversee and drive end-to-end program management and release management operations for the Product organization. This role requires a strategic leader adept at managing complex programs/products, coordinating across numerous cross-functional teams, and implementing best practices to drive efficiency and excellence.
• Works in a senior leadership role to lead and manage strategic technical programs, aligning scope and release planning across multiple cross-functional areas with business objectives. 
• Takes ownership and drives teams to quality and on-time delivery using Agile methodologies, company-defined delivery standards, and best practices. 
• Identifies potential risks and obstacles that could impact program and release timelines. Proactively develops and executes mitigation strategies to address such risks and issues.  
• Establish and monitor KPIs to measure delivery effectiveness, quality, and overall success.
• Facilitate culture of continuous learning by regularly improving established program and release standards.
• Lead, mentor, and develop a high-performing team of program and release managers.

What We’re Seeking

• Ideally an internal candidate with knowledge of FICO organizational makeup and products.
• Bachelor’s/Master’s degree in computer science or related discipline.
• Strong background in leading and completing complex programs for Software-As-a-Service products and cloud-based services.
• Experience in planning and delivering commercial software utilizing agile processes for multiple public cloud technologies, e.g., AWS, Google, Azure.
• Practical understanding and application of technical program management, agile development lifecycle, and cloud delivery operations.
• Experience managing complex dependencies between various teams that play different roles within software releases.
• Proficiency in identifying and responding effectively to risks and issues that may impact delivery.
• Collaborative style; partners well with cross-functional teams solve problems and to complete complex deliverables within tight time frames.
• Exceptional facilitation and time management skills with the ability to meet tight deadlines and juggle multiple tasks/projects simultaneously.
• Process oriented with strong attention to detail.
• Experience mentoring individuals and teams.
• Skilled with Atlassian tools such as Jira and Jira Plan to track progress of software releases.
• Scaled Agile Certification is preferred. 

Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted base pay range for this role is: $140,000 to $220,000 with this range reflecting differences in candidate knowledge, skills and experience.
   

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy