Software Engineer (L1) - Voice Connectivity

See yourself at Twilio

Join the team as Twilio’s next Software Engineer (L1) for Video and Voice: two of the key communications channels for Twilio’s customers!

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the job

This position is needed to evolve Twilio Voice’s Security and Traffic Management platform to the next level by leveraging cutting edge technologies to build and deploy software in a fast paced environment. This platform enables Routing to the PSTN, enforces regulatory compliance and is part of the broader Voice Connectivity umbrella.

As an engineer on this team, you will be at the forefront of innovation but would also have a unique opportunity to gain deep industry insights and build expertise in massively scaled distributed systems. You'll be part of our top-tier teams chartered to advance our Voice Traffic Management platform, using cutting-edge technologies, developing high-performance solutions that are driven by low latency and high availability requirements. You will partner with product managers, designers, architects, and engineers in the Voice team to create products in the Voice Connectivity space that seek to tackle complex, real-world challenges.

Responsibilities

In this role, you’ll:

• Be an owner: Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them
• Wear the customer's shoes: Work closely with key stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions
• Write it down: Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams
• Be bold: Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity
• Draw the owl: Figure …