Social Media Strategist (Remote USA)
USA PA Home based (CSC Location)
Job Description:
Title: Social Media Strategist
We are looking for a dynamic, strategic and results-oriented Social Media Strategist to join our team and lead the social media efforts for our Insurance Software & BPS (ISB) customer community. In this fast-paced role, you will be responsible for developing and executing a robust social media strategy that enhances our brand presence, fosters customer engagement and drives community growth.
Responsibilities:
Create and implement a data-driven social media strategy that aligns with the company’s goals, focusing on customer engagement, lead generation and community building
Collaborate with Social Media Copywriter to execute social media strategy through compelling content and visuals
Oversee the company’s presence on key social media platforms, including LinkedIn and industry-specific networks, ensuring that content is tailored to each platform’s audience and capabilities
Collaborate cross-functionally within the organization to develop a content calendar that supports marketing campaigns, product launches and community events
Monitor social media metrics to assess the effectiveness of campaigns, identify trends and provide actionable insights to improve future efforts
Conduct regular audits of competitors’ social media activities and strategies, identifying opportunities for differentiation and improvement
Develop and implement strategies to encourage customers and employees to become brand advocates,
Work closely with cross-functional teams, including marketing, sales, product and customer support, to ensure social media strategies are integrated with broader business initiatives
Lead social media community engagement; monitor and respond to social media interactions, engage with followers with 1:1 response that builds brand affinity and drives engagement
Track and analyze social media metrics, generate reports and utilize data for improved social media strategy and performance
Stay informed of the latest social media related trends and best practices
Advocate for new ideas and approaches in support of continuous improvement / innovation
Qualifications
Undergraduate Degree
4 – 5 years of experience: Proven experience as a Social Media Strategist or similar role with a strong portfolio of social media content working in a B2B environment
Knowledge: In-depth understanding of social media platforms (e.g., LinkedIn, Facebook, Twitter, Instagram, TikTok) and their best practices
Skills: Excellent writing, editing, and communication skills with a keen eye for detail and creativity
Technical Proficiency: Familiarity with social media management tools (e.g., Hootsuite, Buffer), analytics platforms (e.g., Google Analytics, LinkedIn analytics), and graphic design software (e.g., Adobe Creative Suite, Canva)
Attributes: Strong organizational skills, ability to manage multiple projects simultaneously, and a proactive, results-oriented mindset
Preferred Qualification:
Concentration in Marketing, Communications and/or New Media preferred
Strong customer-centricity and demonstrated ability to place the customer at the heart of everything
Proven ability to work collaboratively with others
Experience managing influencer/creators to develop engaging social media calendar
Ability to think strategically, coupled with a pragmatic results orientation and proven track record of delivering strong tactical execution
Proven ability to develop cohesive brand social strategies and recommend supporting tactics
Must have a Valid US Indefinite Work permit
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $91,400 - $169,700.
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
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Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
ApplyJob Profile
Home Based Must have valid US indefinite work permit Remote
Benefits/PerksCompetitive benefits Disability Insurance Employee wellness Health, dental, and vision insurance coverage Life and Disability insurance Paid holidays Paid Time Off Retirement savings Retirement savings plan Vision Insurance Vision insurance coverage
Tasks- Collaborate with cross functional teams
- Communication
- Conduct competitor audits
- Customer engagement
- Develop social media strategy
- Engage with followers
- Execute content calendar
- Generate reports
- Implement
- Lead generation
- Manage multiple projects
- Monitor social media metrics
Adobe Creative Suite Analytics Best Practices Communication Community Building Content Creation Continuous Improvement Customer Engagement Customer Experience Customer Support Data analysis Data Architectures Editing Graphic Design Hybrid Clouds Influencer management Innovation Insurance Insurance software Lead Generation Marketing New media Organization Organizational Project Management Sales Scalability Security Social media Social media management Social Media Strategy Software Technology Writing
Experience4-5 years
EducationBusiness Marketing Undergraduate Degree
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9