Social Media Program Manager - Remote

Senior Project Manager, Social Media

Remote, PST hours

Want to be part of an amazing team, hell-bent on crafting a better future? We’re always looking for creative people who care!

We are analysts. Creators. Designers. Doers. Dreamers. Explorers. Geeks. Hipsters. Leaders. Learners. Renegades. Seekers. Strategists. Visionaries. And we fundamentally believe that we’re better together.

The Social Media Project Manager supports the Microsoft Apps workstream (PowerPoint, OneNote, Excel, Outlook, Project, and Microsoft To Do) for Paid Campaign, Blog and Social, which helps stakeholders across Microsoft’s cloud business leverage brand channels to drive impact through quality social content. This SMPM role works closely in the Modern Work POD (Apps + Microsoft 365, Microsoft Teams, Windows 365, Viva) on content and platform strategies with Microsoft Social Lead, associated agencies and stakeholders, along with managing the upfront ideation and content delivery workflows.  

In addition to contributing to the strategic approach to the Apps workstream, the SMPM will own the content delivery workflow for their workstream POD. This includes managing the intake, status updates, and seamless transitions between teams and partner agencies for all pieces of content. The position also works closely with the programming team and Delivery Manager to ensure the all-up content lifecycle is regularly reviewed and optimized for the team. 

What you will do: 

Day to day 

Manage the content delivery process for their workstream POD and Microsoft client – monitor the status of each piece of content, review for quality assurance and flag barriers as the content is developed. 

• Work closely with Programming team to ensure all content is fully supported through publishing. 
• Own social media content ideation and content development process for the Apps workstream.  
• Continuously drive target audience and data-driven insights to inform strategy planning.  

Weekly 

Within the Modern Work Pod, support reporting performance against goals and objectives and collaborate with analytics resources to interpret data into actionable insights. This may include contributing to monthly reports, organic/paid campaign reports, ad hoc reporting, and social listening and competitor observations and recommendations. 

• Communicate effectively with stakeholders on social best practices and recommendations. 
• Oversee the weekly/monthly social channel editorial calendar for the Apps workstream.  
• Align with partner agencies and stakeholders to ensure all content is comprehensive and strategically driven. 
• Work with the programming to maintain …