ServiceNow Solution Architect

ServiceNow Solution Architect - Central or Eastern United States

The Basics

The ServiceNow Partner Team is actively seeking a Pre-Sales Solution Architect to join their team. As a Pre-Sales Solution Architect, you’ll play a crucial role in co-creating innovative solutions with Tanium and ServiceNow partners. Here are the key aspects of the role: 

Technical Leadership: You’ll provide technical expertise and guidance, acting as a trusted advisor to partners. Your insights from successful ServiceNow and Tanium projects will help partners make informed decisions that drive business outcomes. 

Strategic Conversations: The ideal candidate will engage in strategic discussions based on industry trends, market positioning, and horizontal opportunities. This helps partners deploy ServiceNow and Tanium solutions effectively. 

*This position is targeted for someone who will reside in Central or Eastern United States.

What you'll do

• Engage with strategic customers and partners: You’ll work closely with market-making strategic partners and customers, serving as their technical and design guide. Understanding their business imperatives and specializations will be key.
• Technology Conversations: Lead discussions with partners about ServiceNow and Tanium platform integration capabilities. Be an evangelist for these offerings.
• Collaborate on Business Plans: Work with partners to create business plans, define goals, strategies, and measurable objectives.  
• Facilitate Design Workshops: Help partners uncover market needs and document user personas. Collaborate with cross-functional teams to bring offerings to market.
• Understand Partner Capabilities: Develop a clear understanding of partners’ solution offerings, markets addressed, and co-creating goals.
• Solution Scoping: Assist in defining offerings and project scoping. Identify necessary capabilities for successful delivery.
• Promote Solution Offerings: Cultivate relationships and communicate with ServiceNow field to promote partner solutions. 

We’re looking for someone with

Experience

• You should have 8+ years of technical sales, pre-sales, or similar experience. Plus 3+ years of experience with ServiceNow implementation or Solution Consulting role. 
• Technology Partner Experience: Material experience working with technology partners, either at a partner or OEM level, is essential. 
• Cloud-Based Platforms: An excellent understanding of architectural principles for cloud-based platforms, including SaaS, PaaS, multi-tenancy, and automation, is crucial 
• Industry Knowledge: Familiarity with industries such as Financial Services, Banking, Healthcare, or Manufacturing is a plus. 
• Curiosity and Innovation: You should be intrinsically curious and passionate about researching current and emerging technologies to develop innovative solutions. 
• Effective Communication: Talented at explaining complex topics clearly …