ServiceNow Project Manager
Houston, TX, United States
Role and Accountabilities:
This opportunity will suit a motivated Project Manager with a demonstrated record of leading ServiceNow initiatives and successfully building client relationships and contributing to account growth and health.
The successful candidate(s) will be responsible for, but not limited to, the following duties:
- Lead, manage and integrate day to day execution of project activities in accordance with contract requirements and ensures technical, schedule, cost, and financial performance.
- Define project baseline and execute the program to comply with baseline requirements.
- Manage risk, customer and key stakeholder relationships.
- Ensure compliance with quality standards and escalates challenges to leadership.
- Supports project staff management.
- Serve as the primary customer contact for the project.
- Champion performance excellence and continuous service improvement.
- Proactively identify project risks and issues, developing and implementing effective mitigation strategies.
- Ensure that the project meets all quality standards and aligns with the client’s business objectives and IT strategy
- Interface with task and functional leaders, subcontractors, and support personnel.
Qualifications:
Skills and Experience Requirements:
- Bachelor’s degree in engineering, Computer Science, Systems, Business or related technical discipline.
- 10 plus years of Project management experience (can be in the range of 7-10 years)
- Experience with Metrics and Reporting, Service Now background, ITSM, CMDB, Service Catalog, ITIL.
- Must have experience of at least one large scale ServiceNow implementation from start to finish
- Experience managing Projects for Public sector clients will be an advantage
- Must have PMP Certification and ServiceNow experience.
Preferred:
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills
- Strong presentation development and Customer Presentation skills
- Successful teamwork experience & demonstrated leadership abilities.
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Fujitsu salaries are aligned to the specific geographic location in which the work is primarily performed. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the circumstances of each situation. The pay range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: specific skills, qualifications, experience, and comparison to other employees already in this role. The pay range for this position is estimated at $97,090.00 to $139,809.60 USD. Additionally, this role may be eligible for a short-term incentive based on company results and individual performance.
Fujitsu Right Now:
There's never been a more exciting time to work at Fujitsu - we are currently going through an unprecedented period of transformation and growth, adapting to what the world around us now demands. This transformation builds on our long-standing heritage of being the trusted technology partner of choice for many and will ensure that we continue to work intimately with both existing and new customers. Our focus now is ensuring we address the challenges of those customers in today’s FAST IT and digitally focused technology landscape. SaaS and ServiceNow are a big part of this focus for us.
What we offer:
- The opportunity to architect, design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
- Unrivalled investment and training in you and your career
- Stimulating environment offering ongoing learning opportunities
- Culture of innovation and inspiration
- Competitive salary and generous benefits
- A very flexible and creative environment for everyone
Our Commitment To Diversity And Equity
At Fujitsu, one of our corporate principles is "We respect human rights". This principle underpins all our corporate and individual activities and guides the actions of every member of the Fujitsu Group. We embrace diversity and equal opportunity. Qualified candidates will be considered for employment without regard to race, color, religion, gender, gender identity or orientation, sexual orientation, national origin, genetics, disability, age or veteran status. By empowering people, we can unleash our collective strengths to create a better experience for our employees, customers, and partners.
Fujitsu at a Glance
Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.
We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition. This has been the foundation of Fujitsu’s success since its inception. In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value. Fujitsu wants innovators like you!
At Fujitsu, one of our corporate principles is "We respect human rights". This principle underpins all our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.
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Job Profile
Not fully remote
Benefits/PerksCompetitive salary Culture of innovation Generous benefits Ongoing learning opportunities Short-term incentive based on performance Training and career development
Tasks- Ensure compliance
- Ensure compliance with quality standards
- Identify project risks
- Lead project activities
- Manage client relationships
- Support project staff management
Analytical CMDB Communication Compliance Customer Relationship Management Implementation ITIL ITSM Metrics and reporting Presentation Problem-solving Project Management Reporting Risk Management SaaS Service Catalog ServiceNow Support Team Leadership Training
Experience10 years
EducationBachelor Bachelor's degree Computer Science IT
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9