FreshRemote.Work

ServiceNow Developers – Enterprise Service Delivery All Levels with DHS or Secret Clearance (Remote)

Nationwide Remote Office (US99)

*We are open to supporting 100% remote work anywhere within the U.S.*

We are looking for ServiceNow Developers – Enterprise Service Delivery at All Levels. In this position, you will play a pivotal role in successfully deploying services-oriented ServiceNow solutions for our clients. In this role, you will be responsible for configuring, customizing, and implementing ServiceNow applications to meet specific client employee, customer, IT, and unique service requirements. You will be responsible for delivering out-of-the-box solutions like HRSD, CSM, and ITSM,, while bringing them all together in a unified approach and coupled with unique platform solutions. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our projects and the satisfaction of our clients.  

Your responsibilities include: 

  • Solution Discovery & Design: Work closely with Solutions Architects and Business Analysts to understand business outcomes and functional requirements, translating them into effective ServiceNow solution designs. Lead the design of complex, effective ServiceNow solutions aligned with business needs. 

  • Technical Implementation: Collaborate with cross-functional teams to implement ServiceNow solutions aligned with requirements and industry best practices. Lead the implementation of ServiceNow solutions, ensuring adherence to best practices and overseeing complex scripting and configurations. 

  • Data Migration: Facilitate and lead data migration activities from legacy systems to ServiceNow, ensuring accuracy and consistency. Validate and strategize data migration to optimize ServiceNow data structures. 

  • Integration Management: Assist in designing and lead the integration of ServiceNow with other systems for seamless end-to-end processes. Collaborate with architects to streamline integration strategies and execution. 

  • System Optimization: Analyze platform performance and implement optimization strategies for the efficiency and security of ServiceNow solutions. Contribute to overall stability and enhancement of ServiceNow systems. 

  • Technical Documentation: Create and validate comprehensive technical documentation for configurations, customizations, and data schemas.  

  • Testing and Quality Assurance: Conduct rigorous testing to ensure functionality, data integrity, and user experience align with desired outcomes. Develop and execute ServiceNow configuration test plans, addressing issues promptly. 

  • User Training: Support end-user training for seamless adoption and utilization of implemented solutions. 

  • Change Management: Assist in change management efforts, addressing inquiries and ensuring smooth transitions during system changes. 

  • Incident and Problem Resolution: Troubleshoot and resolve technical issues related to ServiceNow implementations, collaborating with support teams for timely resolutions. 

  • Security and Compliance: Ensure adherence to security best practices and relevant compliance requirements. 

  • Continuous Learning: Stay updated on ServiceNow features, enhancements, and best practices, contributing to the team's continued success. 

  • Mentorship and …

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Job Profile

Restrictions

100% remote MUST BE PERFORMED in the United States Must reside in the United States Remote work Work must be performed in the United States

Benefits/Perks

100% Remote 100% remote work Collaborative environment Continuous learning opportunities Cutting-edge technology Equal opportunity employer Fully remote Inclusive workplace Mentorship Mentorship and coaching Reasonable accommodations Remote Remote work

Tasks
  • Best Practices
  • Change Management
  • Collaboration
  • Collaboration and Communication
  • Communication
  • Configuring
  • Continuous Learning
  • Corporate Growth
  • Customer Service
  • Data Migration
  • Designing
  • Development
  • Documentation
  • Incident and Problem Resolution
  • Integration
  • Integration Management
  • Interact with clients
  • Mentorship
  • Mentorship and Coaching
  • Mitigate risks
  • Navigate change
  • Performance Optimization
  • Provide technical guidance
  • Provide user training
  • Quality assurance
  • Security and Compliance
  • Shape the future
  • Solution Discovery & Design
  • System Optimization
  • Team Management
  • Technical Documentation
  • Technical Implementation
  • Testing
  • Testing and Quality Assurance
  • Training
  • Troubleshooting
  • Troubleshoot technical issues
  • User Training
Skills

Agile Analytical Analytics Architecture Attention to detail Best Practices Business Business rule development Change Management Coaching Collaboration Collaboration and communication Communication Compliance Configuration Conflict Resolution Continuous Learning CSM Customer service Data migration Design Development Discovery Documentation Education Federal Government Government HRSD Human Resources Implementation Incident and Problem Resolution Incident Resolution Integration Integration Management Interpersonal IT ITIL ITSM Javascript Leadership Management Mentorship Mentorship and Coaching Optimization Performance Optimization Policy Presentation Problem Resolution Problem-solving Quality Assurance Scripting Security Security and Compliance Security Best Practices Security Compliance Service Management ServiceNow ServiceNow applications ServiceNow Platform Stakeholder management System Optimization Team Management Teams Technical Technical Documentation Technical Implementation Technology Services Testing Testing and Quality Assurance Training Troubleshooting User Training Workflow configuration Workflows

Experience

0 years

Education

Analytics Architecture Business Communication Education Environment Government Human Resources IT Management Policy Technology Training

Certifications

Active Secret Clearance Certified Application Developer Certified System Administrator CSM ITIL Secret clearance ServiceNow Certified System Administrator

Timezones

UTC-5