Service Coordinator

Description

Venture Forthe is one of the largest and fastest-growing Licensed Home Care Agencies in Western NY! We are looking to add a Service Coordinator to our team to provide services in the Ithaca and Rochester areas.

The Service Coordinator assists the prospective participant to become a waiver participant and coordinates and monitors the provision of all services in the Service Plan. Services may include Medicaid State Plan services, non-Medicaid federal, state and locally funded services, as well as educational, vocational, social, and medical services. The goal is to increase the participant’s independence, productivity, and integration into the community while maintaining the health and welfare of the individual.

Benefits of the position:

• Work independently
• Hybrid remote/in-person visits with clients.  In office first 90 days, fully remote potential thereafter.
• Create a schedule that works for you and your clients
• 32 hours/ week for a 20 client caseload

Roles and Responsibilities

The participant is the primary decision-maker in the development of goals, and selection of supports and individual service providers. The Service Coordinator is responsible for assuring that the Service Plan is implemented appropriately and supporting the participant to become an effective self-advocate and problem solver. Together they work to develop and implement the Service Plan, which reflects the participant’s goals.

The Service Coordinator assists the participant in the development, implementation and monitoring of all services in the Service Plan. Additionally, the Service Coordinator must initiate and oversee the assessment and reassessment of the participant’s level of care and ongoing review of the Service Plan.

Questions that a Service Coordinator should explore with the participant include:

• What are the participant’s goals?
• What can be done to help the participant fulfill his goals?
• How can the participant be assisted to become a member of the community?
• What can be done to assist the participant to be more independent?

The Service Coordinator must also be an effective advocate for the participant, ensure that the participant is receiving appropriate and adequate services from providers, and maintain quality assurance.

We offer a full benefits package including health insurance with employer contribution) vision insurance, dental insurance, short-term disability supplement, critical illness, FSA/DCA, Health Saving Account, Employer Assistance Program, hospital indemnity, Employee Discount Programs PTO, 401k w/ match, and more, plus room for growth and advancement!

Venture Forthe Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Requirements

QUALIFICATIONS

An eligible applicant for this position would be required to have a valid NYS Driver’s license with the ability to travel to where their applicants/participants live.- History working with the TBI and/or NHTD Waiver service population.- Vetted ability to successfully work independently to submit timely documentation required to complete SC job tasks.- Vetted ability to successfully manage community resources required to build Service plans and assist with SC training and resources for the team.-Vetted ability to manage a full caseload, proven ability to understand Waiver rules and ability to educate others on said rules.One of the following 3 options must be met:

1.) Persons self-employed or employed as Service Coordinators must be a/an:

• Licensed Master Social Worker (Licensed by the NYS Education Department);
• Licensed Clinical Social Worker (Licensed by the NYS Education Department);
• Individual with a Doctorate or Master of Social Work;
• Individual with a Doctorate or Master of Psychology;
• Individual with a Master of Gerontology;
• Physical Therapist (Licensed by the NYS Education Department);
• Registered Professional Nurse (Licensed by the NYS Education Department);
• Certified Teacher of Students with Disabilities (Certified by the NYS Education Department);
• Certified Rehabilitation Counselor (Certified by the Commission of Rehabilitation Counselor Certification);
• Licensed Speech Pathologist (Licensed by the NYS Education Department); OR
• Occupational Therapist (Licensed by the NYS Education Department).

An individual meeting any of the qualifications above must also have, at a minimum,

one (1) year of experience providing case management/service coordination and information, linkages, and referrals regarding community-based services for individuals with disabilities and/or seniors.

2.) Persons self-employed or employed as Service Coordinators who have a Bachelor’s degree must have three (3) years of experience providing case management/service coordination, information, linkages, and referrals regarding community-based services for individuals with disabilities and/or seniors.

3.) Persons self-employed or employed as Service Coordinators who have an Associate’s degree must have five (5) years’ experience providing case management/service coordination, information, linkages and referrals regarding community-based services for individuals with disabilities and/or seniors.

All agencies that employ two (2) or more Service Coordinators must provide supervision by an individual who fully meets the qualifications as a Service Coordinator. Service Coordination supervisors are responsible for providing ongoing supervision and training to staff.  

Job Type: Full-time

TRAVEL:  Ability to travel frequently to client's homes throughout the Rochester and Ithaca area.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

LIGHT WORK: Exerting up to 20 pounds of force occasionally and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Employer Paid Benefits (Eligibility Criteria)

• Health insurance (with employer contribution)
• Life Insurance

Employee Optional Benefits (Eligibility Criteria)

Vision insurance

• Dental Insurance
• Short term disability supplement
• Critical illness
• Flexible Spending Account/DCA
• Health Saving Account
• Employer Assistance Program
• Hospital indemnity
• Employee Discount Programs
• Sick & Personal Time
• 401k w/ match, and more, plus room for growth and advancement!

Venture Forthe Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind: Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.