Senior Vice President Technology Services

Lead the Future of Insurance Technology
Are you a seasoned technology leader with a passion for innovation and a proven track record of driving business growth? ReSource Pro is seeking a dynamic SVP, Technology Services to lead our global business unit.

Your Role…
The SVP, Technology Services, plays an essential role in the execution of ReSource Pro’s strategy and growth, by building and managing a new global business unit focused on delivering technology services to Insurance Agencies, Brokers, and Managing General Agents (MGAs). This role will have full P&L ownership, ensuring profitable growth, operational excellence, and scalability through a diverse set of offerings, including Policy Administration System configuration, automation development, API integration, and analytics. 

In 3 months, you will…

• Lead Global Technology Services: Oversee delivery, develop talent, and drive market expansion into Tech Services while ensuring seamless, high-quality execution that enhances client satisfaction, retention, and profitability.
• Build and Scale a Global Business Unit: Establish and expand a profitable technology services business unit, delivering cutting-edge solutions to insurance agencies, brokers, and MGAs.
• Own the P&L: Assume full P&L responsibility, driving revenue growth, cost efficiency, and operational excellence. Align closely with the Business Development team on go-to-market (GTM) strategies, enabling new business growth and cross-selling opportunities with existing clients. 
• Lead a High-Performing Team: Recruit, develop, and inspire a team of talented professionals to deliver exceptional results.
• Drive Innovation: Foster a culture of innovation, identifying and implementing new technologies and services to stay ahead of the curve.
• Forge Strong Client Relationships: Build and maintain strong relationships with clients, understanding their needs and exceeding their expectations.
• Collaborate Effectively: Partner with cross-functional teams to align strategies, share insights, and drive business growth.

What You Need To Be Successful…

• 20+ years of experience in technology services, with expertise in P&L management, service delivery, and business growth.  
• Proven ability to lead onshore and offshore technology delivery teams (Business Analysts, Product Owners, Product Managers, Software Engineers, etc.), managing both direct reports and cross-functional collaborations.  
• Demonstrated success in meeting and exceeding customer expectations within an ITO (Information Technology Outsourcing or third-party technology delivery environment), ensuring high-quality service delivery, operational efficiency, and client satisfaction.  
• Experience driving financial outcomes and operational efficiencies within Technology Service businesses.  
• Proven leadership experience in technology services, with a deep understanding of the insurance industry.
• Strong business acumen and a strategic mindset to drive growth and profitability.
• Excellent communication and interpersonal skills to build relationships and …