Senior Vice President of Flood

Our Story

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

What’s in Store 

We're on the lookout for a Senior Vice President of Flood. As an SVP of Flood you will be responsible for building a department and team which will include the following: 

• Build a team of flood professionals who will establish an industry leading flood operation
• Lead an ongoing process to continuously identify and prioritize existing business capabilities and processes that can translate into digital capabilities/features which enhance our customer and workforce experience and position Davies as the trusted partner in the management and delivery of their Claims needs
• Create a Claims function with associated internal norms which has a singular purpose of building great claims management that create a sustainable value in terms of delighting customers, minimizing losses, and improving the efficiency of the business
• Ensure that the Claims platforms, features, and experiences are measured, requirements defined, and capabilities delivered based upon a clear strategic vision and roadmap
• Provide vision, technical expertise and claims resolution strategies to ensure the Claims organization is efficiently and consistently delivering the financial results-driven claim best practices
• Prioritize the development of metrics and KPIs that are strategically aligned to company and Claims priorities
• As a strong leader, this executive will create an environment that fosters teamwork and values diversity by selecting, managing, developing, coaching, and motivating the Claims team
• Review service contracts to ensure thorough understanding of expectations and contractual commitment
• Actively manage the accounts receivable balance for all assigned clients
• Travel to include client meetings, audits, team meetings and industry conferences as needed

This role is a full-time, remote position which could require occasional travel.

Your Expertise, Skills, and Abilities

• Leadership
• Strong written and verbal communication skills
• Analytic skills
• Collaboration skills
• Process Development skills
• Computer knowledge and skills

Education and Experience

• Minimum of 10 years of claims experience in progressively increasing leadership roles through both field and home office positions in the U.S. P&C Industry. 
• Experience with successfully developing and executing claim strategies; proven track record of excellence in claims operations and infrastructure development. 
• Demonstrated initiative, autonomy, commitment to process improvements and the ability to think strategically balanced with practical day-to-day execution.
• Excellent communication skills and proven negotiation and problem-solving skills. 
• Must be efficient in use of Microsoft Office suite of software
• College degree or comparable vocational/work experience is preferred
• College degree or comparable vocational training is preferred
• Team-player mindset, willingness to collaborate and promote team culture

Benefits

At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to ensure your health and that of your family.
• A 401k plan with employer matching to help you build a secure financial future.
• Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
• Paid holidays.
• Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

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