Senior Technical Specialist (DM)
Remote, United States
Overview
The Senior Technical Specialist role is aligned to our Content and Enablement team supporting the RCA Business Unit. This role will partner will various divisions and levels of leadership within the whole organization.
The Senior Technical Specialist role will be responsible for working with Product Owners and Technical Architects to define project scope, technical direction, and project milestones. You will have responsibility for working with other stakeholders to define business requirements, acceptance criteria and non-functional requirement consistent with SAFe (Scaled Agile Framework). You will also handle tracking of project deliverables, as well as issue, change and release management for implementation of desired functionality. You will need to have the ability to execute cross functional tasks in a matrix environment. The STS will also perform quality assurance testing, acceptance criteria sign off and accompanying documentation. Additional responsibilities to include product demo, presentation, and training. This role will be a subject matter expertise (SME) on the aligned scope as well as effectively collaborate and excel independently.
Responsibilities
- Plan and schedule project timelines and milestones using appropriate tools. Participate in refinement of existing products, product development process and operational User Acceptance Testing (UAT) sessions.
- Lead and manage cross functional, matrixed project teams in day-to-day activities necessary to successfully complete the project according to objectives and within deadlines.
- Serve as a subject matter expert (SME) and resource for training and internal stakeholders
- Learn and execute established processes. Suggest, refine, and document improvements to said established processes.
- Coordinate and actively participate in all stages of project development including research, design, programming, testing and implementation.
- Coordinate meetings, agendas, and track action items across Business Units within the Enterprise.
- Work closely with Technical Product Owners, Architects, and Engineers to groom business requirements and acceptance criteria consistent with SAFe events.
Qualifications
- High School Diploma Required.
- Bachelor’s degree or equivalent experience (Preferred).
- 5+ years of experience leading project focused initiatives in a cross functional matrix.
- Knowledge of IT applications, data processing and medical claims processing.
- Prior experience in the healthcare industry.
- Strong understanding of data structures, data processing, data integration, and experience with SQL/Python/Spark (Preferred).
- Prior experience with medical claims processing
- Experience developing, implementing, and maintaining project plans including task breakdown and work assignments
- Ability to speak and present with authority, knowledge, and …
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Must be able to provide a dedicated, secure work area Must be able to provide high-speed internet access
Benefits/Perks9 paid holidays per year Competitive benefits package Dental Disability Discretionary bonus Life Insurance Life insurance coverage Medical Medical, dental, vision, disability, and life insurance coverage Paid Family Leave Paid holidays Paid Time Off Vision
Tasks- Collaborate with stakeholders
- Conduct product demos
- Coordinate meetings
- Customer Service
- Data integration
- Define project scope
- Manage project deliverables
- Quality assurance
- Research
- Serve as a subject matter expert
- Training
Access Agile Agile methodologies Claims processing Cross-functional Collaboration Customer service Data Integration Data processing Data Structures Development Documentation Excel Exchange Healthcare Healthcare Data Healthcare industry Insurance IT Leadership Medical claims processing MS Office Suite Operations Presentation Product Development Project Management Python Quality Assurance Research Scaled Agile Framework Spark SQL Teams Training User Acceptance Testing
Experience5 years
EducationBachelor's degree Business Equivalent Equivalent experience High school diploma Management Medical MS Operations Senior
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9