Senior Technical Program Manager - Zillow Home Loans

About the team

Are you looking for an opportunity to help millions of customers navigate one of the biggest life decisions they'll ever make? Zillow's mission is to give people the power to unlock life's next chapter. We work with Designers, Engineers, Data Scientists, and Researchers to solve complex engineering problems and build products that transform the real estate industry.

Finding your dream home is only the first step in the home-buying process! On the Zillow Mortgages team, we are building products to educate and empower people throughout the home financing process. Getting a mortgage is the most time consuming and arduous part of buying a home - we believe we can radically improve the experience for homebuyers. Our vision is to make behind-the-scenes complexity of mortgages look simple and bring efficient experiences to consumers’ fingertips while prioritizing a scalable operational infrastructure, and significant business impact. And, we need your help to do it!

About the role

As a Senior Technical Program Manager, you will act as both the glue and the grease between our Product Management and Engineering teams. You will manage the lifecycle and execution of some of our largest and most critical initiatives across multiple teams. You will facilitate cross-team collaboration, cross-functional communication, and engineering efficiency. Responsibilities include but are not limited to:

• Support multiple engineering teams that drive full stack development of tools, systems, and applications.
• Collaborate across team and organizational boundaries including acting as a liaison for engineering with partners in Product Management, Design, UX Research, Marketing, and Partnerships.
• Develop detailed technical project plans and drive the execution until completion.
• Maintain and report on project status, identify risks and gaps, and seek opportunities to optimize timely delivery of projects
• Assess risks, anticipate bottlenecks, balance business needs versus technical constraints and refine scope to deliver the best product possible on schedule
• Engage leadership effectively when needed and find a path forward in difficult situations
• Make trade-offs between short-term needs vs. long-term needs

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $145,500.00 - $232,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 5+ years of experience in software program management
• Familiarity with current web development technologies, distributed architecture, and agile development methodology.  Mobile experience is a plus.
• Ability to proactively identify dependencies/risks and work with your engineering counterparts to mitigate these
• Comfortable interacting with a diverse set of technical and non-technical team members
• Excellent oral and written communication skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize tasks
• Bachelor’s Degree in Computer Science or equivalent experience

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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