Senior Technical Program Manager

About the team

At Zillow our mission is to give people the power to unlock life’s next chapter. The Media Solutions team plays an important part in connecting advertisers with the hundreds of millions of customers that visit Zillow websites each month. From scaling ad experiences that fuse on-site and social media together, to building content where consumers can shop for products and services, we have a big responsibility in how our advertisers and customers engage with each other. We love it!

We are a highly-skilled team that makes a significant impact with our contributions. Members of this team have the opportunity to:

- Work on products and initiatives that directly generate revenue

- Collaborate with multiple teams across our consumer brands and corporate operations

- Have their ideas heard and often implemented as new products, features or solutions

- Use and evolve best-in-breed technology

- Showcase leadership (and be appreciated for it!)

- Develop a career path in new and relevant ways

- Continuously learn with countless internal and external training opportunities

About the role

We are seeking a Senior Technical Program Manager who can effectively lead the development and ongoing success of large scale media solutions.

As a Senior Technical Program Manager, you will:

• Partner with Product and Tech to think through and plan solutions.

• Leverage Agile development processes to break down requests into manageable work, ensure readiness for execution, and enable the team to deliver on its commitments through project management of risks and dependencies.

• Continuously suggest and drive improvements to end-to-end processes, including deployment and A/B testing tactics to ensure hypotheses can be validated.

• Lead and control communication to mitigate distractions for engineers and technology managers.

• Build and maintain partnerships with cross functional teams, especially those that control where ads appear on our search results and home detail pages.

• Through collaboration with theirs and our leadership, coordinate and prioritize initiatives that achieve the team’s strategic goals.

• Additionally, this role will interface and optimize engagements with external suppliers.

• Actively review program volatility, health and operational perfection. This includes ensuring performance, uptime and business continuity for assigned products. By using data, lead the identification and triage of bugs and issues.

• Assess viability of A/B tests and support Product in their analysis of the results.

• Facilitate clear communication channels for collaborators to grasp the results and impact of work handled within the technical program.

• Receive feedback on how things …