Senior Technical Claims Specialist, Construction Defect

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Looking for an advanced-level claims role that allows you to use your Construction Defect claims expertise?  If so, please apply!

Liberty Mutual has an immediate opening for a Senior Technical Claims Specialist on a team primarily dedicated to handling Construction Defect claims. The Senior Technical Claims Specialist determines coverage, investigates highly complex commercial casualty claims, determines liability, sets and adjusts reserves, evaluates the claim, manages the litigation, negotiates a settlement, authorizes and pays or denies the claim, in whole or in part. The Senior Technical Claims Specialist also demonstrates the highest level of expertise and sound judgment in complex matters; often serves as a subject matter expert. In this position, you may handle primary, umbrella and excess claims, directly or as a Third-Party Administrator (TPA), including Wrap-up/Controlled Insurance Programs (CIP, OCIP, CCIP, etc.). Policy Holders retention programs may include Deductibles, Self-Insured Amounts and/or Self-Insured Retentions that can range from Zero ($0.00) to very large, fully fronted and Captives.

Please note, if you reside within 50-miles of certain offices, you will be required to work from the office a minimum of two days each month. This policy is subject to change. Current office locations include Bala Cynwyd, PA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Tampa, FL; and Weatogue, CT.

We are open to fill this position as a Senior Technical Claims Specialist I or II, based on candidate experience, and the posted salary range reflects this range and various geographic locations.

Senior Technical Claims Specialist I Salary: $82,000-157,000

Senior Technical Claims Specialist II salary: $92,000 - $176,000

Responsibilities:

• Determines coverage (including additional insured and contractual tenders in and out), prepares concise and thoughtful coverage positions letters, investigates the claims, determines liability, sets and adjusts reserves (Loss and Supplementary Payments/Allocated Loss Adjustment Expense – proactive and reactionary), evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims; may deny coverage and/or manage coverage litigation.
• Manages concise file documentation throughout life of claim, including key data capture for trends and analytics; electronic document management. Certain Policy Holders have remote access to file notes and/or documents for their Risk Management. Prepares separate reporting where claims meet certain criteria, including Large Loss Reports.
• Review lawsuit and supporting documentation; reviews construction contracts and Certificates of Insurance; Establish resolution strategies to be taken to resolve claims, coverage disputes and/or lawsuits. Determines coverage, allocation, co-carrier contributions and time-on-risk, covered and non-covered damages, amounts owed, discovery plans, setting reserves and negotiations.
• Manages responses to contractual, common law and additional insured tenders, both in and out, and from multiple perspectives from the Owner, Developer, Construction Manager, General Contractor and Subcontractors of all trades.
• Communicates with internal and external stakeholders where appropriate, including but not limited to Policy Holders, Agents, Brokers, Co-Carriers, Excess Carriers, Fronting Carriers, Associated Counsel, Underwriting, Client Services, Billing and Management.
• Where appropriate, establishes working team that may include, but not be limited to Defense Counsel, Home Office Legal, Home Office Litigation, and Outside Coverage Counsel, based on allegations established in suit and claim circumstances.
• Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files.
• Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.).
• Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required.
• Leads and participates in special projects and performs other duties as assigned.

Qualifications

• Advanced to expert knowledge of Construction Defect/Commercial Casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment.
• Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability.
• Expert ability to identify and solve problems, achieve results and execute thoroughly.
• Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience.

About Us

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/BenefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco