Senior Story Producer

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

The Story Producer will play a key role in shaping how we tell impactful stories to our audiences. Reporting to the Associate Director of Brand Story, this role will be responsible for concepting and producing multimedia narratives that bring our mission, brand, innovations and campaigns to life. With a personal curiosity for humanity, a keen eye for storytelling and a deep understanding of our mission, they will craft compelling content that resonates across channels. This is a full time, fully remote position with on-site production responsibilities and opportunities for local meetups and annual gatherings.

What you’ll be doing:

• Concept and develop impact-driven case studies and testimonials that highlight the real-world impact of our product and mission for our customers, members and providers.
• Lead the end-to-end production process, including pre-production planning, on-site direction, and post-production execution.
• Work closely with clients, spending time on-site to capture authentic stories while building and maintaining strong relationships.
• Develop innovative, mission-aligned creative that showcases product innovations in fresh and engaging ways.
• Contribute to campaign storytelling by developing content that aligns with key initiatives and resonates with our audience.
• Collaborate cross-functionally with marketing, product, and creative teams

Strategically find and leverage the best platforms and formats to maximize the reach and impact of our stories.

• Unearth and amplify authentic voices and experiences that bring our mission to life.

What success looks like in this role:

Delivering a set number of projects within pre-determined deadlinesDemonstrated impact on pipeline, win rate, and member acquisition, measured by the effectiveness of storytelling assets in driving lead generation, supporting sales enablement, and increasing conversion rates.Timely completion of projects against SLA’sMeeting or exceeding engagement metrics set by channel (eg. Social, Email)Internal stakeholder satisfaction with work product conducted via surveysSuccess in identifying and leveraging new channels for impact stories, measured by reach and impressions.development of fresh, mission-aligned creative concepts that push the boundaries of how we showcase impact and product innovation.Success in synthesizing industry trends and feedback into actionable insights for internal teams.

What we expect from you:

8+ years of experience in storytelling, multimedia production, content creation, or a related field, with a proven track record of producing compelling, high-impact narratives.Strong ability to oversee pre-production, on-site production, and post-production, ensuring a seamless process from concept to final delivery.Proficiency in Adobe Creative Suite and Figma, with the ability to collaborate effectively with design and production teams.Experience directing productions, including leading shoots, working with talent, and managing creative teams on-site.A sharp storytelling instinct with the ability to craft human-centered narratives that connect emotionally and strategically with audiences.A keen sense of industry and market trends with the ability to translate insights into unique and innovative storytelling concepts.Skilled in client and stakeholder management, ensuring alignment and smooth review cycles throughout the production process.Ability to align storytelling efforts with broader brand and marketing objectives, ensuring impact across campaigns.Capacity to travel 8–10 times per year for on-site productions with clients.Adaptability and creative problem-solving skills, with a willingness to experiment with new storytelling formats and adjust to shifting priorities.Excellent communication and collaboration skills, with the ability to work cross-functionally with marketing, product, and creative teams.

The target base salary range for this position is $125,520 - $156,900, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace

To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.