FreshRemote.Work

Senior Solutions Engineer

US-New York-Remote

Business Area:

Sales Engineering

Seniority Level:

Mid-Senior level

Job Description: 

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry.  Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

At Cloudera, our goal is to make everyone feel valued for their contributions to the company’s mission. We are looking for smart people who want to do remarkable things. We strive to build an environment of casual intensity where people enjoy coming to work every single day. We are currently seeking a customer-facing, hands-on technologist with a track record of success to join us.


As a Senior Solutions Engineer you will:

  • Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)

  • Supporting the technical needs of customers including discovering new use cases for Cloudera’s technology

  • Designing solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns

  • Demonstrating Cloudera products in a way that inspires your customers to say “yes” to Cloudera

  • Partnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales

  • Presenting product roadmap and vision to inspire your customers to think bigger

  • Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice

  • Advocating for your customers’ needs to Product Management and Engineering

  • Participating in external publicity and evangelism (conferences, meetups, webinars, blogs)

  • Achievements are aligned to a team goal with annual sales targets, as well as to your participation in knowledge exchange with peers and the wider community.

We’re excited about you if you have:

  • A passion for using technology to make a difference to people and organisations. We'll supply some amazing tools to help you with this and you'll provide the connection to use cases, which make it real for your customers

  • A minimum of 8 years experience in a customer-facing role, ideally in a pre-sales context

  • Four year degree (Bachelor's) from accredited university required

  • Ability to travel domestically and internationally

  • The ability to create and give technical presentations and demonstrations

  • Experience with some of the following technologies:

    • Big Data, Data Warehousing or Relational Databases

    • One or more of the three major cloud service providers (AWS, Azure or GCP). Formal certification is not required, but would be a great thing to have

    • Data Engineering, Data Science or Machine Learning

    • Operations, Security and Data Governance within the enterprise

    • Unix or Linux

  • Experience gathering and understanding customer business requirements

  • Excellent written and verbal communication

  • Problem solving skills

  • A willingness to learn, a curiosity to discover and a drive to make your customers successful

The expected base salary range for this role in

  • New York is $186,750 - $206,250

  • Please note that the compensation details listed in our job  postings reflect the base salary only, and do not include commissions or bonus as applicable

  • The salary will vary depending on your job-related skills, experience and location

(Note:  Base Salary Ranges will be calculated from a % of OTE, based on split)

    What you can expect from us:

    • Generous PTO Policy 

    • Support work life balance with Unplugged Days

    • Flexible WFH Policy 

    • Mental & Physical Wellness programs 

    • Phone and Internet Reimbursement program 

    • Access to Continued Career Development 

    • Comprehensive Benefits and Competitive Packages 

    • Paid Volunteer Time

    • Employee Resource Groups

    Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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    Job Profile

    Regions

    North America

    Countries

    United States

    Benefits/Perks

    Career development Comprehensive benefits Employee Resource Groups Flexible WFH Flexible WFH policy Generous PTO Paid volunteer time Phone and internet reimbursement Wellness programs Work-life balance

    Tasks
    • Advocate for customer needs
    • Demonstrate Cloudera products
    • Design solutions using Cloudera technologies
    • Own technical sales process
    • Participate in external publicity
    • Partner with account managers
    • Support technical needs of customers
    Skills

    AWS Azure Big Data Cloud Communication Data engineering Data Science Data Warehousing GCP Linux Machine Learning Problem-solving Relational databases Sales Technical Presentations UNIX

    Experience

    8 years

    Education

    Bachelor's

    Timezones

    America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9