Senior Solutions Consulting Manager
Remote
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The Senior Solutions Consulting Manager is responsible for driving growth and retention by ensuring solutions meet prospects’ and clients’ business needs. The Solutions Consultant does this by providing technical product expertise, developing deal strategy, creating the tailored articulation of value, and identifying and solutioning for gaps in client & member delivery model.
Zone A: $128,130 - $180,990 + equity + benefits Zone B: $147,350 - $208,139 + equity + benefits Zone C: $160,163 - $226,238 + equity + benefits Zone D: $166,569 - $235,287 + equity + benefits
This …
Duties and Responsibilities:
- Facilitate discovery in support of strategic solutioning for product fit and goal alignment
- Tailor and strengthen Request for Proposal responses, financial proposals, and renewals
- Apply deep product, market, and competitive knowledge in live meeting support and written communication with clients, prospects, and consultants
- Delivering an engaging and comprehensive product demonstration.
- Provide key deal and market insights with Go to Market leadership and the Product Marketing team, helping to shape our products, packaging, and the way we message our solution broadly.
- For renewals, provide thought partnership on pricing, program strategy and positioning and identify potential opportunities for expansion
- For retention opportunities, support Client Success with the development of a remediation strategy with recommendations on the cross-functional team needed to deliver on the plan
Qualifications:
- 6-10+ years of client-facing experience in health and benefits
- Experience supporting client success of similar size and scope to Included Health’s book of business and/or experience in large enterprise client success/account management/consulting
- Experience in sales and/or strategy on best-fit win strategies
- Experience in a high growth, fast changing environment
- Strong communication skills, both written and verbal, with the ability to convey complex information and messages to a broad and diverse audience
- Strong interpersonal skills with the ability to work independently and within a team environment
- Ability to travel (travel amount ~15%)
Physical/Cognitive Requirements:
- Prompt and regular attendance at assigned work location.
- Ability to remain seated in a stationary position for prolonged periods.
- Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
- No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
- Ability to interact with leadership, employees, and members in an appropriate manner.
Zone A: $128,130 - $180,990 + equity + benefits Zone B: $147,350 - $208,139 + equity + benefits Zone C: $160,163 - $226,238 + equity + benefits Zone D: $166,569 - $235,287 + equity + benefits
This …
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Benefits/PerksBenefits Equity Generous paid time off Paid Time Off
Tasks- Drive growth
Account management Advocacy Behavioral health Client Success Collaboration Communication Competitive analysis Cross-functional Collaboration Go Healthcare In-person care Interpersonal Leadership Management Marketing Market knowledge Primary Care Product Demonstration Product Expertise Product Marketing Proposal Development Sales Solutions Consulting Specialty care Strategy Telemedicine Urgent care Virtual care Written communication
Experience6 - 10 years
Education
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