Senior Solutions Consultant

Remote, United States

ROLE AND RESPONSIBILITY

The mission of the Senior Solutions Consultant is to configure and demonstrate the value of Legion’s next-generation workforce management technology to prospective customers.  The Solutions Consultant will pair their technical expertise, presentation skills, and keen interest in diagnosing an organization's labor management challenges to showcase Legion’s cutting-edge products in a tailored manner.  We seek a Senior Solutions Consultant with expertise in pre-sales discovery meetings, demo environment setup and maintenance, and superior presentation skills to partner with our Enterprise Sales team to impress our prospects.  This is a highly customer-facing role.

The most critical deliverables include:

• Become an expert for all Legion products
• Support the Enterprise Sales team with opportunities across demonstrations, Proof of Concept presentations, technical RFP responses, and business justification in a presales capacity
• Define and present how Legion’s platform addresses the critical business and operational issues that a prospect faces; form a deep understanding of a prospect’s business as well as their technical environment
• Identify potential risks/gaps and eliminate obstacles through creative and adaptive approaches
• As needed, travel to various field events such as meetings, conferences, etc. 
• Participation in competitive landscape and differentiation discussions 

PROFESSIONAL BACKGROUND AND EXPERIENCE

• 5+ years of software pre-sales experience
• Technical skills: SQL, Unix, ability to use Postman to access API endpoints, familiarity with any scripting language, Excel file manipulation, and data configuration and troubleshooting
• Excellent communication, presentation, and customer-facing skills. Ability to communicate at all levels in the customer organization. 
• Superior organizational, project management, and multitasking skills
• A desire to work in a fast-paced, challenging environment; early stage startup experience desired
• Experience in labor operations and/or Retail, Food & Beverage, or Hospitality industries a plus

PERSONAL ATTRIBUTES AND VALUE

• Proactive and able to command respect through intelligence, hard work, and persistence 
• Personal passion and fervor for industry-leading next generation technology 
• Ability to operate in an environment with limited resources 
• A great communicator who can distill powerful messages which resonate with customers 
• Track record of building positive relationships with peers 
• Continuous and thoughtful listener, able to learn from others and leverage input
• Strong personal work ethic focused on high priority issues; action and results oriented
• Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior 

The mission of the Solution Consultant is to configure and demonstrate the value of Legion’s next-generation workforce management technology to prospective customers.  The Solution Consultant will pair their technical expertise, presentation skills, and keen interest in diagnosing an organization's labor management challenges to showcase Legion’s cutting-edge products in a tailored manner.  We seek a Sales Engineer with expertise in pre-sales discovery meetings, demo environment setup and maintenance, and superior presentation skills to partner with our Enterprise Sales team to impress our prospects.  This is a highly customer-facing role.

RESPONSIBILITIES AND DUTIES

• Become an expert for all Legion products
• Support the Enterprise Sales team with opportunities across demonstrations, Proof of Concept presentations, technical RFP responses, and business justification in a presales capacity
• Define and present how Legion’s platform addresses the critical business and operational issues that a prospect faces; form a deep understanding of a prospect’s business as well as their technical environment
• Identify potential risks/gaps and eliminate obstacles through creative and adaptive approaches
• As needed, travel to various field events such as meetings, conferences, etc. 
• Participation in competitive landscape and differentiation discussions 

REQUIRED SKILLS AND QUALIFICATIONS

• 5+ years of Workforce Management WFM software pre-sales experience
• Experience presenting and demonstrating software to large (10,000+ employee) global organizations
• Excellent communication, presentation, and customer-facing skills. Ability to communicate at all levels in the customer organization. 
• Superior organizational, project management, and multitasking skills
• A desire to work in a fast-paced, challenging environment; early stage startup experience desired
• Experience in labor operations and/or Retail, Food & Beverage, or Hospitality industries a plus

 PERSONAL ATTRIBUTES AND VALUE

• Proactive and able to command respect through intelligence, hard work, and persistence 
• Personal passion and fervor for industry-leading next generation technology 
• Ability to operate in an environment with limited resources 
• A great communicator who can distill powerful messages which resonate with customers 
• Track record of building positive relationships with peers 
• Continuous and thoughtful listener, able to learn from others and leverage input
• Strong personal work ethic focused on high priority issues; action and results oriented
• Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior 

COMPENSATION & BENEFITS

Salary Range: Base Salary Range  $110,000 - $140,000  + Commission + Stock Equity

At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data. 

Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to:

• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Discretionary Paid Time Off and Paid Holidays
• Parental Leave 
• Equity 
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and has proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY 

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees.The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options.Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.

How We Determine What We Pay

As a fully remote employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.

This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.

This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.

1. Types of Personal Information We Handle

   We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:

   • Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
   • Professional or employment-related information, including:
     • Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
     • Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
   • Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
   • Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
   • Other information such as any information you voluntarily choose to provide in connection with your job application.

2. How We Use Personal Information

   We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.

3. With Whom We Share Personal Information

   We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):

   • Internally: to other Legion personnel involved in the recruiting and hiring process.
   • Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
   • Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
   • Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
   • Business Transaction Purposes: in connection with the sale, purchase, or merger.
4. How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.