Senior Software Maintenance Engineer

The Red Hat Experience Engineering (XE) team is looking for a Senior Software Maintenance Engineer position to join us in Raleigh, NC. In this role, you'll have the opportunity to work very closely with the Product Engineering team on the Red Hat Satellite product and the upstream project Foreman that Red Hat Satellite is based upon. Red Hat Satellite is the main Management solution for our Enterprise Linux customers to maintain their RHEL infrastructures. You will make sure that our solutions fulfill the highest possible enterprise quality, performance, usability, and supportability criteria, while collaborating with the distributed engineering teams.

To succeed in this role, you’ll need to be detail focused and mindful of following secure coding standards as you’ll be working on stable streams. You’ll work with older streams that have their own specifics, requiring troubleshooting of potential problems. Some of the work may be automated, so previous experience and willingness to work with automation tooling could save you time. In addition, you will need to be comfortable working with Ruby on Rails, Java Script based applications and Atlassian tools for Agile methodology. 

What you will do

• Work on Red Hat Satellite updates and be responsible for the updates in the extended streams

• Backport selected security and other bug fixes into the extended release streams

• Configure or backport tests, set up test environment, run tests, and verify fixes 

• Ensure the code is well tested including writing automated tests

• Help with development and integration efforts of the test environment

• Troubleshoot any potential issues, collaborate with the engineering team on resolving them

• Collaborate with various teams (product engineering, quality engineering, program management, release engineering) in order to deliver updates in a timely manner and appropriate quality

• Participate in product engineering team meetings

What you will bring

• Interest in open source software and development

• Intermediate knowledge of Linux and programming languages like Python, Ruby, Ruby on Rails, JavaScript frameworks

• Familiarity with scripting and automated testing tools using Bash or Python

• Experience with GitHub, GitLab or other collaborative code forges

• Ability to develop and deploy software on Linux

• Ability to collaborate and communicate effectively with a global team

• Solid written and verbal communication skills in English

• Prior participation and active community member in open source software projects is a significant advantage

• Creative, motivated, and capable of working both independently and as part of a globally distributed team

The following are considered a plus

• Linux administration skills, experience with configuration management, network booting, provisioning and various hardware platforms

• Experience with VMware or other hypervisor/cloud providers

• Experience with relational databases like Postgres and MySQL

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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