Senior Software Maintenance Engineer

The Red Hat Sustaining Engineering (SE) team is looking for a Senior Software Maintenance Engineer to help lead a new team aimed at delivering stable RHEL kernel releases. These kernels are a critical component for our enterprise class customers as well as all RHEL customers. You will work closely with RHEL kernel engineering to deliver extended product maintenance work, including handling defects, bugs, and CVEs in the extended life streams of Red Hat Enterprise Linux (RHEL). You'll be actively leading all aspects of Red Hat Enterprise Linux (RHEL) maintenance; development, quality engineering, documentation, engaging with stakeholders, etc.. You will co-lead our patch review process, the development and execution of backports and test plans, and the creation of automation tools to improve the efficiency, flexibility, and quality of Red Hat’s delivery to customers. 

To succeed in this role, you’ll need to have the ability to think creatively and adapt to rapid change, as well as an eagerness to learn new things, and to innovate for process and quality efficiency. Ability to work Hybrid from one of our offices (Boston MA, Lowell MA, Raleigh NC, Durham NC).

Requirements

• Expert level C coding skills

• Extensive experience handling revisions and conflicts on Git.

  • Familiar with backporting patches, including straight cherry picks, functionally equivalent backports, dependency resolution, etc.

  • Familiar with git concepts such as the merge request workflow, etc.

• Familiar with kernel internals, including but not limited to:

  • Maintainership workflow

  • Device drivers

  • Boot process

• Experience with userspace low-level internals, including but not limited to:

  • Processes

  • Interprocess communication mechanisms

  • Kernel interface (syscalls, ioctl, etc.)

• Experience with building code from source and debug compilation failures

  • Experience with tools like Make and autotools.

• Experience with debugging and testing low-level code:

  • Experience with tools such as crash, ftrace, and gdb.

  • Experience debugging test failures and filing issues.

• Familiar with automated testing environments:

  • Jenkins jobs, GitLab CI, GitHub Actions.

• Excellent interpersonal, problem solving, critical thinking, and communication skills

• Demonstrated experience of collaborative problem solving

Desirable

• Open Source contributions to upstream linux projects or interaction with the open source community.

• Experience developing for kernel subsystems (such as networking, device drivers, etc).

• Experience with other debugging tools like perf, eBPF and system tap.

• Experience with unit and integration testing.

• Experience with scripting languages like Python and/or Bash.

• Experience with container-driven solutions.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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