Senior Software Implementation Consultant (US)
United States - Remote
About usÂ
Weâre an award-winning, fast-growth, enterprise software company headquartered in Edinburgh, increasingly expanding our team across the UK and US. We recently won the ScotlandIS Digital Tech Enterprise Business of the Year award and have previously been recognized as Scotlandâs fastest-growing tech company in the Deloitte Technology Fast 50 for three consecutive years. Â
Dayshape is an enterprise-focused advanced resource management solution, incorporating AI and intelligent automation to help professional services firms optimize their workforce like never before. Itâs built to handle large, complex, and ever-changing requirements.Â
Our customers include some of the worldâs biggest names in Accountancy and weâre now expanding into broader sub-industries of Professional and Business Services (initially management, IT & tech consulting). Dayshape is used every day by tens of thousands of users in more than 50 countries across five continents.Â
As a company, we live our values every day and we're committed to our friendly and inclusive environment.Â
About the roleÂ
If you are technically minded and experienced in complex software implementation projects, data mapping and interested in improving resource management for professional services firms then weâd love to hear from you. Weâre further growing our business in the US with a great pipeline of enterprise prospects, and we need to grow our customer-facing Professional Services team to support this. We need another senior team member in the US to help onboard our new customers and develop our internal and external processes. Â
You will work on implementation projects with newly signed and existing customers. We have a process for onboarding our customers that guides each project but also need you to be independent and driven, analytical and keen to learn our product. Youâll be an advocate for Dayshape, consulting and guiding customers to get the most out of our product. As a Workday partner, having previous experience implementing Workday would be beneficial. Â
What youâll doÂ
Work on no more than 2-3 projects at any one time, doing the following: Â
- Act as a liaison between business stakeholders and technical teams to gather requirements, design solutions, and ensure successful delivery of projectsÂ
- Collaborate with business units to understand their needs, translate them into configuration and data specifications, and drive the implementation of those solutionsÂ
- Provide thorough assessments of current-state and future-state business processes to establish technical solutions, cost-benefit analyses, input to Statement of Works and onboard customers to DayshapeÂ
- Deliver comprehensive demos of Dayshape to new and âŚ
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Experience5 years
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