Senior Software Engineer
Remote US OR
Red Hat is seeking a Senior Software Engineer to develop, scale, and operate our OpenShift managed cloud services. OpenShift is Red Hat’s enterprise Kubernetes distribution. As an engineer on the Red Hat managed cloud services team, you will contribute to running OpenShift at scale by enabling customer self-service, making our monitoring and observability systems more sustainable, and eliminating work through automation.
On the team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat managed cloud services while using your skills in coding, operations, and large-scale distributed system design.
Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your contributions have more visibility than most large companies, and visibility means career opportunities and growth.
What you will do:
The day-to-day responsibilities of an engineer on the team involve working with live systems and coding automation.
You will be expected to:
Contribute code to increase the scalability and reliability of the service
Contribute software tests and participate in peer review to increase the quality of our codebase
Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration
Participate in a regular on-call schedule, including occasional paid weekends and holidays
Practice sustainable incident response and blameless postmortems
Resolve customer issues escalated from the Red Hat Global Support team
Work within a small agile team to develop and improve software, support your peers, plan and self-improve
Support of critical services such as identity management and role based access control
Contribute to and support orchestration and cloud based services
Previous history and/or experience in a FedRAMP environment is a plus
What you will bring
A bachelor's degree in Computer Science or a related technical field involving software or systems engineering is required. However, hands-on experience that demonstrates your ability and interest in software engineering and cloud services is valuable to us and may be considered in lieu of degree requirements. You must have some experience programming in at least one of these languages: Python, Golang, Java, C, C++ or another object-oriented language. You must have experience working with public clouds such as AWS, GCP, or Azure. You must also be able to collaboratively troubleshoot and solve problems in a team setting.
As an engineer on the team, you will be most successful if you have some experience troubleshooting an as-a-service offering (SaaS, PaaS, etc.) and some experience working with complex distributed systems. Direct experience with Kubernetes or OpenShift is a plus. We like to see a demonstrated ability to debug, optimize code and automate routine tasks. We are Red Hat, so you need a basic understanding of Unix/Linux operating systems.
A US citizenship and/or fulfilled requirements as required by a FedRAMP environment and/or US Government regulations.
Desired skills
5+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure
3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus
3+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef
2+ years of experience programming with at least one object-oriented language; Golang, Java, or Python are preferred
2+ years of experience delivering a hosted service
Demonstrated ability to quickly and accurately troubleshoot system issues
Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
Solid communications skills and experience working directly with and presenting to customers
1+ year(s) of experience with Kubernetes is a plus
1+ year(s) of experience with docker-based containers is a plus
#LI-JC2
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
ApplyJob Profile
FedRAMP requirements Located in the United States Must be US Citizen
Benefits/PerksBonus Career growth Collaboration Collaborative environment Commission Comprehensive medical Dental Employee Assistance Program Employee Stock Purchase Employee stock purchase plan Equity Flexible Spending Flexible Spending Account Fully remote Health savings account Inclusive environment Medical Paid parental leave Paid Time Off Paid weekends and holidays Parental leave Pay Transparency Remote-first company Retirement 401k Retirement 401k with employer match Tuition reimbursement Visibility of contributions Vision Vision coverage
Tasks- Code automation
- Contribute code
- Develop and scale cloud services
- Incident response
- Mentor peers
- Monitor and troubleshoot systems
- Participate in on-call schedule
- Resolve customer issues
- Support critical services
- Troubleshooting
Agile Amazon Web Services Ansible Automation AWS Azure C C++ CentOS Chef Cloud Cloud Services Coding Collaboration Compute Configuration Management Container Containers Continuous Improvement Distributed Systems DNS Docker Enterprise Linux Fedora FedRAMP GCE GCP Golang Healthcare HTTP Identity Management Incident Response IT Java Kubernetes Linux Make Mentoring Microsoft Microsoft Azure Monitoring Networking Observability OpenShift Open Source Open Source Principles Open Source Software Operating Systems Orchestration PaaS Policy Programming Prometheus Puppet Python Red Hat Red Hat Enterprise Red Hat Enterprise Linux RHEL SaaS Software Engineering Software Solutions Support TCP/IP Teamwork Technical Training Troubleshooting UNIX
Experience5 years
EducationBachelor's Bachelor's degree Bachelor's degree in Computer Science Communications Computer Science Degree Engineering IT Management Relevant Work Experience Software Engineering Technical field
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9