Senior SalesForce Architect/Release Specialist (REMOTE)

*We are open to supporting 100% remote work anywhere within the U.S.* 

Our team is a leading provider of Digital Transformation services for Federal agencies. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process automation and data analytics platforms. We are partnered with some of the world’s leading and most innovative companies like Salesforce, ServiceNow, Appian, Microsoft and UiPath. We focus on offering a full range of architecture and planning, system implementation, integration, analytics, and O&M for our customers.  

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.        

We are seeking a Senior Salesforce Architect to join a Salesforce Center of Excellence as a senior technical advisor, platform technical lead, and deployment specialist. Support will span from pre-sales solution consultation, design/code reviews during implementation, management of the CI/CD process, and operational support activities. The candidate will provide assistance in establishing new platform services, technology standards, security standards, change management process etc. for large federal agencies.    

The candidate must demonstrate progressive leadership in the full life cycle of the software development environment. We desire prior experience with establishing a salesforce.com Center of Excellence with emphasis on governance, setting of multi-Org rollout strategy, introduction of new platform services, and Release and Change Management Processes, including DevOps and CI/CD. Experience in providing program oversight and technical architecture for Salesforce applications. Excellent analytical, technology, communication, decision making and problem-solving skills. Communications is key, for as Salesforce Subject Matter Expert (SME), you will help the client maximize their Salesforce investment.     

This is a client facing SME role where you will support the client in maximizing their Salesforce investment.    

RESPONSIBILITIES:    

• Lead the Architectural Review Board with responsibility for critical analysis of technical architecture designs, code & configuration, sharing models, integrations, and overall solution strategy, including Org strategy, org migration, and alignment with Salesforce best practices.    

• Assist the client in a pre-sales capacity by meeting with prospective end-user customers, conducting discovery, mapping functional requirements to Salesforce platform capabilities, identifying gaps requiring third party systems or utilities, and preparing & presenting solution recommendations.    

• Assist with onboarding new CoE customer project teams onto the platform to …