Senior Salesforce Administrator

For over four decades, the higher education experts at Jenzabar have been helping colleges and universities across the world thrive through multiple services. The Jenzabar culture is one that fosters an entrepreneurial environment, where employees are encouraged to be creative, work hard, and have a great time while doing so. We believe in open doors, asking tough questions, respecting each other, and surpassing our clients’ expectations every step of the way. It’s an enjoyable place to be, with casual dress and a relaxed atmosphere.

Mission Statement:

We believe everyone is a masterpiece with great work to do on Earth. Jenzabar’s mission is to create pathways to empower all to know who they are, what work they are destined to do, and how they can unlock their full potential – at home, at work, and in the world!

Position Summary 

This role will see the successful candidate join the Enterprise Systems team as a Senior Salesforce Administrator. The candidate will report to the Enterprise Systems Manager and will work both independently as well as part of a team. This role will be responsible for managing the Salesforce environment including Sales Cloud, CPQ and DocuSign CLM. This person will be a key member of the team and will design, build, test and configure solutions on the Salesforce platform. They will work alongside a cross functional team to ensure critical business and system processes are maintained and evolve to meet the requirements of the business.

Essential Tasks 

• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
• Manage the CPQ system's configuration, rules, and workflows, ensuring accurate pricing, discounting, bundling, and approvals in alignment with company policies.
• Sandbox environment management and familiarity with change sets or other deployment tools.
• Management of our Own Backup solution and disaster recovery process.
• Integrate, troubleshoot, and fix issues between Salesforce and other Enterprise Systems using the Celigo platform.
• Assists with the management and integration of applications with Salesforce including HubSpot, JIRA, SQL Server, NetSuite and OpenAir.
• Support of Sales enablement tools including, but not limited to, Outreach, Gong, 6Sense, LinkedIn Sales Navigator and Seismic.
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.
• Data management using …