Senior Regional Account Team Manager

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual…

Join our team as a Senior Regional Account Team Manager for the California Commercial & Industrial downstream portfolio of programs in northern, central, and southern California regions. This position’s primary role is to both lead and perform, being a “hands-on” leader who actively participates in the work while guiding a highly skilled team of Account Managers to: support program recruitment efforts, become a customer’s trusted energy advisor, collaborate with customers, vendors, and CLEAResult’s engineering team to develop energy efficiency projects, and then manage and complete incentive funding application packages for those projects.

This role will be based out of our CLEAResult’s Oakland, CA office. Consideration for working remotely can be made for the right candidate.

In this role, you will:

• Foster a collaborative and high-performance team culture focused on exceeding goals and model our CLEAResult values of Accountability, Trust and Transparency
• Serve as a customer advocate within the program, ensuring proactive communication and enhancing customer satisfaction
• Support efforts to expand, extend and overdrive the program
• Work to improve the Customer Satisfaction Score
• Lead the development and execution of strategic account plans that drive customer satisfaction and retention.
• Partner with Trade Allies and utility representatives to ensure that we have the right approach
• Lead the coordination of Account Management, Market Outreach, and other stakeholders to drive effective program participation
• Develop a lead tracking process and report to monitor KPI’s and assess the performance of the account management team
• Analyze …