Senior Quality Assurance Analyst

Company Overview:Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ABCmouse.com® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit www.AgeofLearning.com.
Summary:We are seeking a Senior QA Analyst to join our Consumer Products Division. This individual will participate directly in the development process to ensure that all software releases meet the highest quality standards. While automation experience is a plus, it is not required for this role.
The ideal candidate will have exceptional knowledge of QA testing processes and procedures and have the ability to work closely with development, product, and management teams to establish quality benchmarks and manage the end-to-end testing process. The QA Analyst will also contribute to the quality, stability, and performance of live products through monitoring and issue management. This role is perfect for someone who is keen to apply their testing skills in a dynamic environment and contribute to the delivery of high-quality software.

Responsibilities:

• Participate in thorough testing across all products.
• Support the development and implementation of testing strategies, standards, and best practices to meet quality goals.
• Collaborate with internal and/or external cross-functional teams (Development, Product Management, etc.) to ensure seamless and timely releases.
• Conduct manual testing efforts, with an option to explore automation solutions, if beneficial.
• Assist in managing the bug reporting process and ensure accurate documentation of defects.
• Create test cases as part of an agile story refinement process to ensure clear and testable acceptance criteria, proactively identifying additional scenarios that enhance test coverage beyond explicitly defined requirements.
• Monitor player or user feedback on live issues, bugs, and service interruptions through support channels.
• Work with customer support teams to prioritize and address player-reported bugs or concerns.
• Help maintain a culture of professionalism and continuous improvement within the team.

Minimum Qualifications:

• 3+ years of experience in a QA role.
• Strong experience in manual QA testing practices, with knowledge of automation being a plus.
• Experience testing across multiple platforms (browser, Android, iOS).
• Experience testing in-app purchases and subscription-based monetization across iOS and multiple Android app stores.
• Strong understanding of bug management systems (e.g., JIRA, Bugzilla).
• Familiarity with source control systems (e.g., Git) and branching schemes.
• Ability to communicate software issues clearly to development and management teams.
• Basic experience with testing analytics using tools such as Snowflake, with the ability to review and make minor modifications to existing SQL queries to validate data accuracy as per BI team expectations.

Preferred Qualifications:

• Ability to define a comprehensive test plan for app-wide regression checks, determining necessary test coverage based on release changes.
• Experience with app developer portals, including the ability to manage app submissions and releases.
• Familiarity with debugging tools such as Xcode and Android Studio, as well as using ADB commands for installing and signing builds.

Total Compensation:The estimated compensation range for a new hire in this position is $31.25/hour USD to $38.00/hour USD. Compensation may vary depending on job-related factors, including knowledge, skills, experience, and location.
Age of Learning currently provides: • 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums • A 401(k) program with employer match • 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year • Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions
Security AdvisoryAt Age of Learning, we prioritize a safe recruitment process. Communication will come solely from official Age of Learning email addresses, @aofl.com, or our verified LinkedIn Recruiter accounts — be cautious of deviations. We will never request sensitive personal information during the early application stages. Interviews are conducted via phone, in person, or Zoom — never through messaging apps. Job offers are communicated verbally and followed by written documentation via Docusign. Any requests for personal information will occur through secure channels only.
An Equal Opportunity EmployerAge of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally-recognized protected basis under federal, state, or local laws, regulations, or ordinances. Age of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to EEOC requirements and state applicable laws, e.g. New York City Fair Chance Act.
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