Senior Provider Network Manager

About Carrot:

Carrot Fertility is the leading global fertility and family-building platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support.

The Role: 

You will build and maintain strong strategic network partnerships with key fertility clinics across the US and Canada and support patient escalations when issues arise. You will be responsible for managing relationships, negotiating rates, and identifying strategic opportunities with our fertility clinic partners to add value for our members. The Provider Network Manager supports our members and works across the Carrot organization to minimize the cost of treatment, improve access to care, and deliver an excellent patient experience. If an issue with a partner arises, you jump in to solve it. If Carrot discovers a network gap, you build the relationships necessary to fill it. In this role, you will have a chance to work with partners from across the US and Canada and will have the ability to adjust your partnership approach to the unique needs of each market. 

The Team: 

The Provider Partnerships Team sits within the Strategy team, which is part of Carrot’s Product Team. The Provider Partnerships Team is responsible for developing Carrot’s network strategy and for building and maintaining partnerships that maximize value across 4 pillars: quality, affordability, access, and member experience. 

Minimum Qualifications: 

• 1-3 years of network management experience as an individual contributor (this could be in a sales role, partnerships role, or any environment where there are both relationship building and profitability components). Ideally, you have experience with both establishing new network partnerships and managing existing partnerships.
• You have strong written and verbal communication skills. You thrive writing emails, leading Zoom calls, negotiating deals, articulating value, and communicating with internal and external stakeholders.
• You love to negotiate and are able to manage difficult conversations while being thoughtful, resourceful, collaborative, and member-focused.
• You are data-driven, detail-oriented and motivated to produce quantifiable results.
• You have some prior experience using a CRM system (like Salesforce or Airtable) to track partnerships progress and …