Senior Program Officer

The Senior Program Officer will work as a member of FHI 360’s Middle East and North Africa, Eastern Europe and Latin America and Caribbean (MENA-EE-LAC) Regional Office. The MENA-EE-LAC Regional Office provides a country-centered approach to its partner countries by utilizing an expanded team of enterprise services establishing both the operating platform and shared services that support project implementation. The team is comprised of experts who provide programmatic, financial, human resource, information technology and contractual strategic leadership in the geographic area of intervention. The Regional Office is responsible for strategic planning at the country level, is accountable for bilateral programs and manages the platform for global programs in our countries.

The Senior Program Officer position will support FHI 360's bilateral projects in the Latin America and Caribbean region as well as the platform for other activities implemented by FHI 360 in this region. The ideal candidate is an experienced USAID project/contracts manager. They must have professional fluency (reading, writing, speaking) in Spanish.

Job Summary:

The Senior Program Officer will provide operational, managerial, administrative assistance and support to FHI 360's in-country programs to both monitor and support projects in meeting FHI 360's standards for program management. The Senior Program Officer will provide this support in coordination with FHI 360's in-country project teams and Home Office/corporate departments such as Contracts Management, Procurement, Legal, HR, Billing and Finance. Primary functions will include reviewing and processing sub-award and procurement actions; tracking and reviewing key program deliverables (work plans, reports, etc.); leading and/or supporting operational start-up and close-out tasks; ensuring compliance with FHI 360 and donor regulations; liaising with partners, subawardees, clients and other stakeholders; reviewing budgets; and preparing or reviewing presentations and other related program deliverables for internal or external dissemination. Supports business development activities for the Latin America and Caribbean region.

Accountabilities:

• Supports program/project to provide high quality deliverables to clients. Monitors integrity of project implementation and deliverables.

• Tracks operational and program management functions and tasks to ensure on-time, quality completion and client satisfaction.

• Serves as a resource for and/or guides or trains staff on FHI 360 and donor systems, policies, and regulations.

• Provides ad-hoc and surge support to in-country teams across multiple functions such as procurement, subaward management, reporting, work planning, travel, activity implementation, etc.

• Liaises between in-country teams and other Home Office/corporate departments to improve efficiencies, share information and troubleshoot.

• Develops, reviews, and/or translates (English/Spanish) documents, reports, briefing papers, press releases, and presentations as necessary for programs.

• Assists in documenting and sharing project accomplishments, challenges, and lessons learned among internal and external partners.

• Participates in activities in support of FHI 360 strategy and business development activities in the Latin America and Caribbean region. This includes participation on proposal development teams and may involve tasks such as developing staffing and management plans, budget preparation and review, partnership strategy and negotiation, drafting capability statements and past performance references, and serving as a project/country resource for proposal teams.

• Represents FHI 360 in matters pertaining to the execution of the program.

Competencies:
There are 31 FHI 360 development competencies, of greatest focus for the position will be:

• USAID Project Management (Planning and Time Management) - Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resource efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.

• People Management (Making Others Great) – Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans.

• Assigns responsibility and accountability for tasks/decisions.

• Monitors process, progress, and results.

• Creates a climate in which people want to do their best.

• Creating and Managing Systems and Processes – Recognizes
  the need for standardization and balances client and organization need in systems design.

• Anticipates the effects of process change on people while optimizing task efficiency
  and simplicity.

• Employees are expected to possess or have high potential for
  development of these three fundamental competencies.

Applied Knowledge & Skills:

• Strong knowledge of concepts, practices, and procedures with program design.

• Excellent oral and written communication skills.

• Excellent and demonstrated program/project management skills.

• Ability to influence and collaborate with others.

• Ability to analyze and interpret data, identify errors, and prepare reports.

Problem Solving & Impact:

• Works on problems of complex scope that require evaluation of variable factors.

• Demonstrates good judgment in selecting methods, techniques, and evaluation criteria for obtaining solutions.

• Networks with key internal and external personnel.

• Decisions may cause delays or failure to achieve results that impact departmental goals.

Education:

• Bachelor's Degree or its International Equivalent in Knowledge/Information Services, Communications, Education, Environment, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.

• Project Management (PM) Certification preferred.

Experience:

• Typically requires a minimum of 8 + years’ experience with program management, cross- cultural communications, US Government rules and regulations.

• Substantial experience using computerized information systems.

• Experience with USAID programs, preferably both cooperative agreements and contracts.

• Sub-award management experience.

• Articulate and professional and able to communicate in a clear, positive fashion with clients and staff.

• Must be able to read, write, and speak fluent English.

• Must be able to read, write and speak Spanish.

Typical Physical Demands:

• Typical office environment.

• Ability to sit or stand for extended periods of time;

• Ability to move 5-25 lbs.

Technology to be Used:

• Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, phone, printer

• Salesforce

• SharePoint

Travel Requirements:

• 10%-25%

The expected US Based hiring salary range for this role is listed below. Candidate FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. 

Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

US Based Hiring Salary Range:  $75,000-$95,000

International hiring ranges will differ based on location.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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