Senior Program Manager - Technical

Red Hat’s Enterprise Engineering (XE) AI & Data team seeks customer-focused innovators who also value rapid delivery. We believe in collaboration, transparency, built-in quality, and simplicity as a remedy for complexity. We look for people who apply critical thinking and welcome creative solutions. We challenge ourselves to modernize while at the same time building exceptional customer experiences with our products and services. We aren’t afraid to fail for the right reasons, but we never give up trying to exceed expectations.

Red Hat Experience Engineering (XE) is looking for a Portfolio Lead to join our growing AI & Data team. This role ideally suits candidates with program management and/or product management experience. In this role, you will serve as a critical member of the execution-focused team where you will develop product strategy in an open and collaborative manner while ensuring team communication standards are met or exceeded. You will support AI and data solutions through your knowledge of and experience with portfolio management and human-centered principles.

As a Portfolio Lead, you should be experienced in customer feedback techniques, technical software development life cycle principles, modern data and analytics tech stacks, use cases for AI and general AIOps practices, data flow architectures, and agile software development best practices. You will work with product development teams and partner with product owners, stakeholders, and customers as we re-envision our foundational data structures, operational reporting, and AI solutions to drive customer engagement and associate satisfaction. You should have experience communicating effectively with senior leadership. 

Primary Job Responsibilities:

• Design, craft, and communicate product vision based on business priorities and data needs

• Take ownership of end-to-end business scenarios: problem definition, solutions and technical strategy, backlog creation 

• Focus on generating clarity for business needs and drive alignment to strategy

• Track and report progress through product roadmaps 

• Gather and report product operational needs as well as following up on work results

• Partner deeply with data engineers, application developers, designers, and data scientists to define and deliver products and solutions 

• Provide management-level reporting of overall product health and utilization

• Serve as primary liaison to other product teams

• Focus on a Minimum Viable Product (MVP) mindset, driving iterative product evolution tied to business viability and impact

• Champion the use of agile software development best practices, including paired programming, to deliver the right data & analytics products and services

Required Skills:

• Bachelor's degree

• 5+ years of experience in Agile technical product management in software companies

• Ability to apply multiple feedback techniques to incorporate user feedback and measure success

• Experience working within a complex enterprise data ecosystem and tools

• Experience with analytics model lifecycle, DevOps, and AIOps best practices

• Knowledge of Red Hat products and open source practices

• Ability to interpret written requirements and technical specification documents

• Solid facilitation and influence capabilities, including the ability to drive action and accountability outside of a direct reporting relationship

Preferred Skills:

• Experience leading cross-functional initiatives

• Effective critical thinking to help navigate ambiguously defined business problems

#LI-MD2

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
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