Senior Program Manager, Scaled Partner Program

POS-27922

HubSpot’s product partnerships team is on a mission to scale the App Ecosystem to help millions of businesses grow better. Today, there are over 1,700 app partners that enable HubSpot customers to seamlessly integrate with other tools and enhance their capabilities beyond HubSpot's native features. These integrations enhance functionality, improve user experience, and play a key role in attracting and retaining customers.

Our team is deeply committed to forging impactful partnerships that generate mutual success for HubSpot, our partners, prospects, and shared customers. To further accelerate the growth of our ecosystem, we are seeking a Senior Program Manager of Partner Programs. This pivotal role will be instrumental in defining, measuring, and guiding best practices for the onboarding and activation of over 1,500 longtail app partners. Our goal is to ensure every partner achieves their activation, engagement, and revenue objectives, thereby fostering growth for our partners, customers, and HubSpot as a whole.

Building this program from the ground up, you will have an exciting opportunity to drive transformative growth and shape the go-to-market strategy of HubSpot’s ecosystem. You will work closely with other teams in product, marketing, analytics and go-to-market to help acquire, onboard, activate, and enable longtail app partners to thrive within our ecosystem. 

In this role, you’ll get to:

• Play a key role reimagining the experience of our >1,500 longtail app partners.
• Design a new vision and strategy to help our longtail app partners achieve their goals while simultaneously helping our shared HubSpot customers grow.
• Build and help implement improved systems, workflows, enablement, and internal processes in the Hubspot CRM to improve the longtail partner experience and outcomes.
• Collaborate with key stakeholders across the business to create content, resources, and enablement materials.
• Regularly assess and recommend improvements to the partner program and experience, based on longtail partner feedback, strategic objectives, and market dynamics.
• Design and own key KPIs around longtail partner activation, engagement, and revenue numbers.

We’re looking for someone who has:

• Extensive admin experience in the HubSpot CRM, specifically within systems design and implementation inclusive of setting up workflows, automations, and processes to help support partners at multiple stages of their journey
• Proven experience in building partner programs including onboarding, activating, and growing partners at scale for multiple personas, or building/managing a similar program for customers
• Established KPIs to measure the success of a partner/customer UX program 
• Analyzed data to provide meaningful insights to continue improving the efficacy of a program
• The ability to articulate a vision for the longtail partner experience, identify key pain points and opportunities within the longtail partner journey
• Experience owning and maintaining a strategic roadmap that aligns with business objectives
• Strong project management abilities with experience managing complex, cross-functional initiatives
• Excitement to work cross functionally with a wide variety of stakeholders in a largely remote environment

Cash compensation range: 118500-189600 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. 

If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. 

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