Senior Program Manager, Monitoring, Evaluation, and Learning

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

This is a remote position. To help our teams work together effectively, this role requires you to be located in the United States (West Coast) or Australia.

Your future team

The Atlassian Foundation is a global team with 25+ members based in Australia, India, USA and the Philippines. At the highest level, our strategy and work comprises three core elements:

• We back social impact teams with a powerful combination of Atlassian’s funding, people, and product & practices to help them collaborate to achieve their missions.

  • We maintain a key focus on Education changemakers to help young people from under-resourced communities build the skills they need to work and thrive.

• We empower Atlassians to be the change they seek, through a scalable, incentive-driven approach to volunteering and giving.

• We revolutionise corporate philanthropy by motivating and supporting business to embed social impact into their DNA through the Pledge 1% movement we co-founded.

Role Details

We are seeking a Monitoring, Evaluation, and Learning Lead to join the Atlassian Foundation team. Reporting to the Director of Strategy and Impact, you will be responsible for the monitoring, evaluation, and learning activities across the Foundation's programmes and portfolios.

As our programme portfolio has expanded in size and complexity, there is a growing need for strategic programme design, systematic impact monitoring, evidence-based decision-making, and learning processes. In 2024, enhancing our strategic learning activities stands as a top priority for the Foundation.

You will lead the establishment of a comprehensive, organization-wide approach to strategic learning and evaluation. You will guide the Foundation team through the entire MEL process, from designing frameworks and data collection processes to analysis, progress tracking, and measurement. Additionally, you will cultivate a culture of learning and evaluation within the organization, driving collaborative change, mentoring and training the team, and advising leadership.

Key Responsibilities

In this role, you will:

• Develop and implement an impact (MEL) framework for the Foundation's strategy, programmes, and partnerships in collaboration with team members.

• Define methods to assess progress towards the Foundation's overarching goals and implement this approach across programmes.

• Integrate MEL into diverse programs to enhance the Foundation's ability to measure, track, and evaluate program quality and effectiveness.

• Assist programme teams in developing theories of change, defining outcomes, assessing progress, analyzing data, and deriving insights to improve program design and delivery.

• Ensure high-quality, timely, valid, and verifiable data collection, reporting, analysis, and learning.

• Collaborate with the Foundation's Technology and Data Lead to develop data collection systems and optimize data management systems for monitoring and evaluation.

• Produce customized reports to provide a comprehensive overview of project progress and impact.

• Foster a culture of learning, experimentation, inquiry, risk tolerance, and learning from failures.

• Support the professional development of team members in impactful program design and impact measurement.

• Provide technical support and upskilling in monitoring and evaluation, data collection and analysis, and learning agenda development.

• Synthesize and communicate insights in collaboration with the Foundation Communications Lead to support evaluation and learning efforts.

• Collaborate with the Director of Strategy and Impact to align learnings with ongoing strategy refinement and resource allocation for desired impact.

Qualifications

On your first day, you will bring...

• 10+ years of research and evaluation experience in the social sector

• Track record in design, delivery, and evaluation of social impact programmes

• Proficiency in developing comprehensive platforms for diverse data gathering, consolidation, analysis, and dashboard creation.

• Specialised knowledge in impact assessment techniques and tools such as interviews, surveys, affinity mapping, and data visualisation. Familiarity with Theory of Change, Programme Logic, and Impact Measurement Frameworks.

• Strong program and project management skills. Ability to effectively prioritize, oversee, and monitor multiple intricate projects simultaneously, with the capability to operate autonomously in a dynamic, rapidly evolving setting.

• Exceptional verbal and written communication abilities in English. Aptitude for making complex topics understandable and relevant to diverse audiences.

• Comfort collaborating with remote/hybrid teams and willingness to coordinate across time zones and participate in early morning or late evening meetings occasionally.

• A passion for making a difference and driving the implementation of the Foundation's vision and strategy.

Its a bonus if you have:

• Proficiency in Salesforce Nonprofit Cloud, Tableau, SQL, or Databricks is a plus.

  • Familiarity with Atlassian tools like Jira, Confluence, Trello, Atlas, Loom, and others.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $134,600 - $179,500

Zone B: $121,200 - $161,600

Zone C: $111,800 - $149,000

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.