Senior Program Manager, Industry Relations

Soleo Health is seeking a Senior Program Manager to work Remotely (USA). Join us in Simplifying Complex Care!

Soleo Health Perks:

• Competitive Wages
• 401(k) with a Match
• Referral Bonus
• Paid Time Off
• Great Company Culture
• Annual Merit Based Increases
• No Weekends or Holidays
• Paid Parental Leave Options
• Affordable Medical, Dental, & Vision Insurance Plans
• Company Paid Disability & Basic Life Insurance
• HSA & FSA (including dependent care) Options
• Education Assistance Program

The Position:

The Senior Program Manager of Industry Relations plays a pivotal role in fostering and maintaining successful relationships with assigned customers, ensuring alignment with both customer and company objectives. This role involves intricate coordination with various stakeholders, including internal teams, clients, and third-party vendors, to deliver solutions tailored to meet the diverse needs of the healthcare industry. From overseeing program development to facilitating contractual agreements, the Senior Program Manager is instrumental in driving program success and maximizing client satisfaction. Responsibilities Include:

• Serve as the primary point of contact for all assigned program-related services, projects, and operational issues.
• Cultivate enduring relationships with clients, enhancing client loyalty and satisfaction.
• Collaborate with stakeholders to develop and refine program strategies, ensuring alignment with client objectives.
• Oversee the implementation of programs, coordinating efforts to meet project commitments on time.
• Participate in RFPs.
• Ensure adherence to contractual agreements and storage of relevant documentation.
• Conduct Quarterly Business Reviews (QBRs) to evaluate program performance and identify areas for improvement.
• Facilitate communication between clients, project sponsors, and internal teams to ensure business needs are met.
• Deliver engaging presentations and status reports, providing stakeholders with comprehensive project updates.
• Analyze program processes to identify opportunities for efficiency enhancements and expense reduction.
• Collaborate on technical solutions to address complex challenges, aligning with organizational objectives.
• Lead strategic meetings with industry partners, fostering collaboration and driving program success.
• Evaluate operational issues to ensure competitiveness and alignment with industry trends.
• Ensure timely completion of all required duties, projects, and reports as directed by leadership.
• Maintain compliance with industry regulations and standards, mitigating risks associated with program operations.
• Completes all necessary managerial tasks for direct reports including hiring, training, addressing performance issues, developing team goals and objectives, performance reviews, conflict resolution, and strategic planning.

• Bachelor's degree in a related field; advanced degree preferred.
• Minimum of 7 years of experience in the healthcare industry.
• At least 5 years of experience in account management or related roles.
• Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
• Proven track record of successfully managing complex projects and driving program outcomes.
• Strategic thinking and problem-solving abilities, with a focus on continuous improvement.
• Ability to work independently and collaborate effectively in a team environment.
• Proficiency in project management tools and software.

About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!

Soleo’s Core Values:

• Improve patients’ lives every day
• Be passionate in everything you do
• Encourage unlimited ideas and creative thinking
• Make decisions as if you own the company
• Do the right thing
• Have fun!

Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.

Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.