Senior Product Manager (Optimization/Cloud)

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“The role provides an exciting mix of product management, development support, user support and customer interaction, whilst contributing directly to customer deliverables and the successful usage of FICO Xpress, Xpress Insight and Optimization Solution capabilities. FICO Xpress Optimization is one of the world’s leading mathematical optimization systems principally comprising leading edge solvers, advanced model building capabilities, rapid solution development / deployment capabilities, and a range of Optimization Solutions focused on helping business users solve business problems.  This role will involve the challenges of creating and deploying production-grade cloud applications based on the latest analytic decisioning technologies.  Your work will have significant visibility and be crucial to delivering the growth goals of the business. It is an exciting time to work for FICO. We have been named a leader in the growing market of digital decisioning platforms. In this role you will join a growing team of engineers implementing advanced decision support applications with multiple deployment options spanning public cloud, FICO managed cloud and customer data centers." –Hiring Manager 

What You’ll Contribute

• Shape the technical roadmap to continuously deploy Xpress, Xpress Insight and our Optimization Solutions on FICO’s cloud platform, public clouds (e.g., AWS, GCP, Azure) and on customer data centers. 
• Communicate business and stakeholder needs with engineering partners, ensuring products and requirements are understood and defined as Initiatives/Epics/Stories with SMART acceptance criteria in Jira.
• Create examples and marketing & sales materials as well as contribute to training material for running software on FICO Platform and public clouds. 
• Deliver compelling product demonstrations / webinars to internal and external audiences. 
• Collaborate with FICO Product Support and PreSales in providing expert level guidance when implementing our software. 
• Contribute technical contents of product features and capabilities for corresponding documentation. 
• Research optimization and data science techniques, approaches and provide ideas and prototypes for future development. 
• Stay up-to-date with latest architectural enhancements and ensure the optimization capabilities and solutions follow the standards and adopt relevant Platform features. 

What We’re Seeking

• Proficiency working experience in Kubernetes, OpenShift and container-based architecture. 
• Advanced knowledge of database management, authentication (SAML2), credential management, third-party API integration.
• Experience with cloud computing and data science notebook tools, such as Google Colab, Amazon Sagemaker, Jupyter.
• Experience using optimization software, such as FICO Xpress / Xpress Insight, Gurobi, Cplex,  AIMMS, AMPL, or Gams.
• Experience in using and deploying decision or marketing optimization software, preferably FICO Xpress Solutions (e.g. ADS, LPO, DO), SAS Viya/Optimization, Experian Optimize would be a plus. 
• Experience with customer-facing engagements a plus.
• Strong team player with ability to collaborate effectively across geographies/time zones.
• The candidate must hold, or be close to obtaining, a degree qualification, ideally in a numeric discipline e.g., mathematics, statistics, computer science or operations research.

Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

• The targeted base pay range for this role is: $105,000 to $165,000 with this range reflecting differences in candidate knowledge, skills and experience.

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy