Senior Product Manager, CMS

WordPress VIP, the enterprise division of Automattic, is the world’s leading content management platform. Our goal is to bring the ease and agility of WordPress to the world’s largest companies. We work with customers like Salesforce, Facebook, CNN, Slack, Time, Capgemini and hundreds more to create innovative digital experiences and give them the key insights they need to be sure that their content reaches its potential. 

About the Role

We are seeking a senior product manager to work on our content management products for large organizations. You will join our mission to empower customers to create connections through the power of content. 

The successful candidate will collaborate with a cross-functional team working from customer discovery to launch to analyzing the outcomes achieved. You’ll work on the complete product lifecycle of our enterprise-focused content management features. You’ll help define strategy, and work with teams to understand problems and develop delightful solutions—ultimately ensuring we deliver solutions that impact our customers’ businesses.

Responsibilities 

In your work, you will:

• Deeply understand our customers’ needs, pains, joys, frustrations, and their job to be done.
• Work with executives and engineering directors to align on product strategy and vision.
• Collaborate with your partners in a cross-functional team, including engineers and designers, to define solutions which delight our customers, helping them make progress against their outcomes.
• Effectively communicate with business and product team members to focus a motivated, smart team on the most impactful opportunities.
• Use qualitative and quantitative measures to determine the impact of the solution.

Requirements 

You are:

• Outcome-oriented. You know your job does not end once a feature has shipped. You measure the success of your work based on results.
• Customer-obsessed. You have empathy for customer needs and a desire to serve those needs through technology.
• Iteratively-inclined. You know how to break down a problem or project into small pieces, test assumptions, and ship solutions incrementally and thoughtfully.
• Industry-aware. You understand the content creation industry, and have opinions on the market and where it’s headed.
• Naturally curious. Your inquisitive nature drives you to delve into disparate areas of technology and human behavior, bringing new insights from unrelated disciplines and topics.

You have experience with:

• Enterprise product management, particularly with CMS/software platforms.
• Customer research …