Senior Product Manager, CMS

WordPress VIP, the enterprise division of Automattic, is the world’s leading content management platform. Our goal is to bring the ease and agility of WordPress to the world’s largest companies. We work with customers like Salesforce, Facebook, CNN, Slack, Time, Capgemini and hundreds more to create innovative digital experiences and give them the key insights they need to be sure that their content reaches its potential. 

About the Role

We are seeking a senior product manager to work on our content management products for large organizations. You will join our mission to empower customers to create connections through the power of content. 

The successful candidate will collaborate with a cross-functional team working from customer discovery to launch to analyzing the outcomes achieved. You’ll work on the complete product lifecycle of our enterprise-focused content management features. You’ll help define strategy, and work with teams to understand problems and develop delightful solutions—ultimately ensuring we deliver solutions that impact our customers’ businesses.

Responsibilities 

In your work, you will:

• Deeply understand our customers’ needs, pains, joys, frustrations, and their job to be done.
• Work with executives and engineering directors to align on product strategy and vision.
• Collaborate with your partners in a cross-functional team, including engineers and designers, to define solutions which delight our customers, helping them make progress against their outcomes.
• Effectively communicate with business and product team members to focus a motivated, smart team on the most impactful opportunities.
• Use qualitative and quantitative measures to determine the impact of the solution.

Requirements 

You are:

• Outcome-oriented. You know your job does not end once a feature has shipped. You measure the success of your work based on results.
• Customer-obsessed. You have empathy for customer needs and a desire to serve those needs through technology.
• Iteratively-inclined. You know how to break down a problem or project into small pieces, test assumptions, and ship solutions incrementally and thoughtfully.
• Industry-aware. You understand the content creation industry, and have opinions on the market and where it’s headed.
• Naturally curious. Your inquisitive nature drives you to delve into disparate areas of technology and human behavior, bringing new insights from unrelated disciplines and topics.

You have experience with:

• Enterprise product management, particularly with CMS/software platforms.
• Customer research and needs analysis.
• Cross-functional team leadership and stakeholder management.
• Data analytics for measuring product impact.
• Track record of product strategy development and execution.
• Iterative product development experience.

Bonus points if you have experience working in a content team or if you’re familiar with WordPress and open source technologies.

Compensation and Benefits

Salary range: $100,000-$165,000 USD. Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves.

About Automattic 

We are the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, Pocket Casts, and more. We believe in making the web a better place.

We’re a distributed company with more than 1700 Automatticians in 92 countries speaking 110+ different languages. And, even more than growth and profitability (although we’re plenty profitable), above all, we’re driven by a mission:  We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country.

We believe in Open Source, and the vast majority of our work is available under the GPL.

Diversity, Equity, & Inclusion at Automattic 

We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. DEI is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. 

Automattic is a Most Loved Company and Disability Confident Committed. (Here’s what that might mean for you.) Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.